How to Cancel Alessa

To cancel an Alessa product order, follow these steps:

Alessa does not provide specific cancellation instructions on their website. However, based on general practices and information from similar retailers, here is a general guideline:

1. Contact Customer Service: Reach out to Alessa’s customer service via their contact information on their website. Explain that you wish to cancel your order.

2. Order Status: If your order has not been shipped, they may be able to cancel it. However, if the order has already been processed or shipped, you might need to initiate a return instead.

3. Return Process: If cancellation is not possible, you can return the item. Typically, you would need to send an email with your order number and reason for return. The item must be in its original packaging and not worn.

4. Refund or Store Credit: Depending on the policy, you might receive a refund or store credit. Some items may only be eligible for store credit, especially if they were purchased at a discount.

5. Processing Fee: There might be a processing fee for returns, which would be deducted from your refund.

For specific details, it’s best to contact Alessa directly as their return and cancellation policies may vary.