Attentive Reviews - Pros & Cons, Ratings & more - 2025
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    • Attentive

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    attentivemobile.com

    Attentive revolutionizes customer connections with personalized SMS messaging. Benefit from targeted engagement, two-way conversations, increased sales, actionable insights, and seamless integration. Ideal for ecommerce, retail, subscriptions, and marketing teams seeking growth.

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    90% Subscribed Score

    Analysis

    Attentive is an AI-driven SMS and email marketing platform tailored for e-commerce and retail businesses. Its mobile-first, unified interface offers features like 1:1 personalization, two-way messaging, automation, audience segmentation, and compliance tools, driving higher ROI and increased revenue for over 8,000 brands. Compared to alternatives like Klaviyo or Postscript, Attentive excels in user-friendly design, strong customer support, and seamless integration but comes with higher pricing, which may deter smaller businesses. Best for marketers, its analytics need improvement but overall delivers high value. Customer service is exceptional but lacks a mobile app.

    Subscribed Score Metrics
    32/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    6/6 Metric Checks
    Security
    Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
    6/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    5/6 Metric Checks
    MetricsScore
    Customer Support6/6
    Security4/6
    Ease of Use6/6
    Value of Money5/6
    Integration5/6
    Popularity6/6
    Radar Chart Table View
    Pros & Cons
    Intuitive and user-friendly interface
    Strong customer support and account management
    High ROI and impactful SMS strategies
    Regular feature updates and innovation
    High pricing compared to other options
    Limited analytics and reporting features
    Issues with integration for some platforms
    No mobile app for campaign management

    Reviews of Attentive from other platforms

    4.7
    (513)
    4.7
    (513 Reviews)
    G2 Review
    4.6
    (106)
    4.6
    (106 Reviews)
    Capterra Review
    2.3
    (6)
    2.3
    (6 Reviews)
    Trustpilot Review

    Other Alternatives

    Braze is a leading customer engagement platform trusted by global brands to ingest real-time customer data, orchestrate cross-channel marketing campaigns, and continuously evolve engagement strategies for personalized interactions and long-term loyalty.

    Yotpo is a comprehensive eCommerce marketing platform designed to boost customer retention and engagement. It integrates tools for reviews, visual user-generated content, loyalty programs, SMS, and email marketing, enabling brands to enhance customer experiences and drive revenue. Trusted by businesses worldwide, its flexible features and advanced data analytics create personalized interactions throughout the buyer journey. Yotpo empowers brands to manage content, improve conversions, and optimize marketing strategies seamlessly.

    Klaviyo is a cloud-based email marketing platform designed specifically for e-commerce businesses. It focuses on helping businesses create personalized and targeted email campaigns based on customer behavior and interactions. With features such as behavioral tracking, automated flows, advanced segmentation, and detailed analytics, Klaviyo empowers e-commerce businesses to drive engagement, increase sales, and build lasting customer relationships. The platform is suitable for online store owners, digital marketers, marketing managers, and online retailers looking to optimize their email marketing strategies for e-commerce success.

    See All alternatives