AvidTrak Reviews - Pros & Cons, Ratings & more - 2025
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AvidTrak
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    • AvidTrak

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    avidtrak.com

    AvidTrak is a comprehensive call tracking and marketing analytics solution designed to enhance campaign effectiveness. It empowers businesses and agencies to measure ROI across online and offline advertising channels with detailed analytics, call recording, and integrations with leading platforms. Known for exceptional customer support and budget-friendly pricing, AvidTrak simplifies tracking and optimizes marketing strategies for businesses of all sizes.

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    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    72% Subscribed Score

    Analysis

    AvidTrak Product Overview

    AvidTrak is a versatile call-tracking software ideal for marketers, agencies, and offline advertisers seeking to measure campaign ROI across PPC, SEO, and traditional channels. Key features include call recording, IVR, advanced analytics, and seamless integrations with platforms like Google Ads, Salesforce, and Zoho.

    Strengths:

    • Highly user-friendly with top-rated customer support.
    • Cost-effective, starting at $2/month.
    • Tailored white-label options.

    Weaknesses:

    • Slightly dated UI, better suited for simpler workflows.

    Comparison:
    Compared to tools like CallRail or Invoca, AvidTrak excels in affordability and personalized service. However, competitors may offer more polished interfaces or advanced reporting.

    Customer Support:
    Renowned for responsive, knowledgeable, and hands-on support—an excellent resource for small to midsize businesses.

    Cost-Effectiveness:
    With competitive pricing and robust features, AvidTrak delivers strong value for money, especially for budget-conscious marketers.

    Subscribed Score Metrics
    26/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    6/6 Metric Checks
    Security
    Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
    0/6 Metric Checks
    Value of Money
    Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
    6/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
    6/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    4/6 Metric Checks
    MetricsScore
    Customer Support6/6
    Security0/6
    Ease of Use6/6
    Value of Money6/6
    Integration4/6
    Popularity4/6
    Radar Chart Table View
    Pros & Cons
    Exceptional customer support and responsiveness
    Detailed analytics and insights for campaign tracking
    User-friendly interface with easy navigation
    Affordable pricing with robust feature set
    Dashboard and navigation require time to learn
    User interface could be improved and modernized
    Mobile experience needs better optimization
    Limited availability of desired area codes

    Reviews of AvidTrak from other platforms

    4.1
    (4)
    4.1
    (4 Reviews)
    G2 Review
    4.9
    (18)
    4.9
    (18 Reviews)
    Capterra Review

    Other Alternatives

    Zoom is a leading video conferencing platform, offering seamless virtual meetings. With features like HD video, screen sharing, and collaboration tools, it connects teams and individuals worldwide, fostering efficient communication and collaboration.

    GoToMeeting is a widely-used online meeting and video conferencing platform, providing high-quality video conferencing, screen sharing, and collaboration tools. It is suitable for business professionals, remote teams, educators, and sales and marketing teams to facilitate effective virtual meetings and collaborations.

    Invoca provides AI-powered conversation intelligence for marketing, sales, and customer experience teams to improve call tracking, analytics, and management. Its platform delivers actionable insights, boosts campaign ROI, and enhances contact center performance through advanced conversation analytics and integrations. Trusted by leading global brands, Invoca helps businesses acquire and retain customers effectively.

    See All alternatives