How to Cancel CozyCal

To cancel an appointment in CozyCal, follow these steps:

1. Access the CozyCal Dashboard: Log into your CozyCal account and navigate to the calendar view where all scheduled appointments are listed.

2. Select the Appointment: Click on the appointment you wish to cancel. This will open the appointment details.

3. Cancel the Appointment: Within the appointment details, you will find an option to cancel the booking. Click on this option to proceed with the cancellation.

4. Notification: CozyCal will automatically send a cancellation notification to the guest, informing them of the change.

5. Refund Processing: If the appointment has been paid for, you will need to manually process any applicable refunds through your Stripe account, as CozyCal does not handle automatic refunds for cancellations.

6. Update Calendar: Once the cancellation is confirmed, CozyCal will update your calendar to reflect the change, ensuring that your schedule remains accurate and up-to-date.

To minimize last-minute cancellations, consider setting a clear cancellation policy and including it in your booking intake form. Additionally, using CozyCal’s customizable cancellation window can help prevent last-minute changes by restricting cancellations within a specified time frame before the appointment.