How to Cancel Evalart

To cancel an Evalart product, you need to follow these steps, which are generally applicable to similar product cancellations since specific Evalart cancellation procedures are not provided:

Contact the Appropriate Authority

• If you purchased the Evalart product through a dealer or a program administrator, you need to submit your cancellation request through this channel. Otherwise, you can contact the program administrator directly.

Gather Necessary Information

• Ensure you have the following details ready:
  • Your name and contact information
  • Product details (including the contract number if available)
  • Vehicle Information (VIN, year, make, model, and current mileage) if the product is related to a vehicle
  • Purchase date and any other relevant dates (e.g., trade/sold date, pay-off date)

Fill Out the Cancellation Request Form

• You will need to fill out a cancellation request form, which may include sections for:
  • Customer Information: Name, phone number, email, street address, city, state, ZIP
  • Dealer Information: Name, dealer number, street address, city, state, ZIP, phone number, email
  • Vehicle Information: VIN, year, make, model, purchase mileage/current mileage
  • Financial Institution: If applicable, include the financial institution of record
  • Contract Number(s): If available
  • Reason for Cancellation: Select the appropriate reason from the provided options

Submit the Request

• Submit the completed form to the dealership’s accounting department or directly to the program administrator. Make sure to include any additional supporting documentation required, such as proof of pay-off or trade.

Follow Up

• One week after submitting the cancellation request, contact the accounting department or program administrator to verify the status of your cancellation. Request proof of cancellation if it has been processed.

Refund Process

• If there is an active lease or retail installment sales contract, the refund will be sent to the financial institution of record. If proof of pay-off or trade is provided, the refund will be issued directly to you through the selling dealer.

Additional Tips

• Ensure you have a copy of the signed contracts and any menu disclosure forms that show the products you accepted and declined. These documents can help in resolving any disputes.
• Keep a record of the name and phone number of the associate who assisted you with the cancellation request for future reference.

By following these steps, you can ensure a smooth and efficient cancellation process for your Evalart product.