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Learn MoreTo cancel a Filevine product subscription, follow these steps:
1. Review Your Subscription Agreement: Ensure you understand the terms and conditions of your subscription, including any potential penalties or fees associated with early termination.
2. Contact Filevine Support: Reach out to Filevine’s customer support team via email or phone to initiate the cancellation process. You can contact them at Privacy@filevine.com for privacy-related inquiries, though general support contact details may vary.
3. Provide Required Information: Be prepared to provide your account details, including your primary contact information listed in the Sales Order, to facilitate the cancellation process.
4. Confirm Cancellation: Ensure you receive confirmation from Filevine that your subscription has been canceled. This may involve receiving an email or another form of written confirmation.
5. Refund Details: If applicable, Filevine will refund any prepaid fees covering the remainder of the term of your subscription following the effective date of termination.
6. Post-Cancellation Obligations: After cancellation, ensure that you comply with any post-termination obligations outlined in your agreement, such as data handling and confidentiality requirements.