Hively Reviews - Pros & Cons, Ratings & more - 2025
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    • Hively

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    teamhively.com

    Hively is a simple, cloud-based solution for collecting real-time customer feedback and measuring team performance. It integrates seamlessly into workflows like email signatures, CRMs, and ticket systems, enabling quick feedback capture with a single click. Featuring robust analytics, employee rewards, and multi-language support, Hively helps businesses enhance customer satisfaction, identify areas for improvement, and motivate their teams. Its ease of use and fast setup make it an effective and efficient feedback tool.

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    70% Subscribed Score

    Analysis

    Hively is an intuitive feedback tool designed for businesses seeking real-time insights into customer satisfaction and employee performance. With seamless integration into email signatures, CRMs, and ticket systems, it ensures frictionless feedback collection through customizable smileys and branding. Its gamified rewards system incorporates leaderboards and points to boost team motivation. Supporting 14 languages, Hively is ideal for HR, customer service, and small to mid-sized businesses focusing on collaborative engagement.

    Compared to tools like SurveyMonkey or Zoho Survey, Hively excels in ease of setup and lightweight usability, though its features might be less robust for advanced survey needs. Priced at $15/month plus $2 per user, it’s cost-effective for smaller teams but may scale less economically for larger organizations. Its quick customer support and analytics-driven dashboard add value, though it lacks options for acquiring detailed anonymous feedback.

    Pros: Simplicity, immediate feedback, affordability.
    Cons: Limited advanced customization.

    Subscribed Score Metrics
    26/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    6/6 Metric Checks
    Security
    Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
    5/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    3/6 Metric Checks
    MetricsScore
    Customer Support5/6
    Security4/6
    Ease of Use6/6
    Value of Money5/6
    Integration3/6
    Popularity3/6
    Radar Chart Table View

    Reviews of Hively from other platforms

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    Other Alternatives

    Google Workspace is a cloud-based suite of productivity and collaboration tools by Google. With applications like Gmail, Google Drive, and Google Meet, it enables efficient communication and collaboration for businesses, remote teams, educational institutions, and individual professionals.

    SurveyMonkey is a widely used survey and feedback platform that empowers businesses to collect and analyze data efficiently. With customizable templates, advanced survey logic, and AI-powered insights, it supports diverse use cases like customer feedback, employee engagement, and market research. Trusted by organizations globally, it simplifies decision-making while providing actionable data to drive growth and innovation.

    Zoho Survey is a user-friendly online tool for creating, distributing, and analyzing surveys with ease. It offers customizable templates, skip logic, multilingual support, and integration with various platforms to ensure efficient data collection and analysis. Ideal for gathering insights, it helps organizations make informed decisions effectively.

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