Rating Captain Reviews - Pros & Cons, Ratings & more - 2025
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Rating Captain
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61%
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Rating Captain

Unclaimed Claim This Site
Available for Claim - This listing is available to be claimed
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Claim This Site
61%
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Rating Captain is a comprehensive customer review and reputation management platform that helps businesses collect, analyze, and showcase customer feedback effectively. By utilizing AI insights and automation tools, it proactively addresses customer concerns and enhances service quality. The platform also boosts local SEO and online visibility, driving higher sales and customer trust. Suitable for businesses of all sizes, it ensures seamless integration and ease of use.

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Subscribed Reviews

61% Subscribed Score

Analysis

Rating Captain is an online reputation management software designed for marketers, small businesses, and eCommerce sellers. It centralizes customer reviews, offers AI-driven analytics, SEO-optimized widgets, and automation tools to boost customer feedback and engagement. Standout features include user-friendliness, automation without IT dependency, and exceptional customer support. Compared to alternatives like Birdeye or TrueReview, Rating Captain is more cost-effective but has limited payment plan clarity. Its responsive customer support and ease of integration make it ideal for budget-conscious businesses. However, simpler alternatives may suffice for basic users.

Subscribed Score Metrics
23/36 Metric achieved
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
6/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
0/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
6/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
4/6 Metric Checks
MetricsScore
Customer Support6/6
Security0/6
Ease of Use6/6
Value of Money5/6
Integration4/6
Popularity2/6
Radar Chart Table View
Pros & Cons
Easy to use and implement
Quickly boosts customer reviews
Great customer support
Effective integrations with other apps
Admin panel could use improvements
Invoices cannot be downloaded as PDFs
Setup process can take time
Menu navigation can be improved

Reviews of Rating Captain from other platforms

Other Alternatives

Reputation is an advanced platform enabling businesses to manage and improve their online presence through real-time reputation insights. By consolidating and analyzing customer feedback, it helps organizations enhance customer experience and identify actionable areas for growth. Its AI-powered tools provide visibility into brand performance, competitive analysis, and sentiment trends, streamlining online reputation management.

Birdeye is a customer experience platform that enhances online reputation and customer interactions through review management, surveys, and social listening. It serves SMBs, enterprises, marketing, and customer service teams.

SOCi is a comprehensive CoMarketing Cloud designed for multi-location enterprises to streamline and scale marketing efforts across digital channels. With advanced AI tools and automation, it helps brands optimize local search visibility, manage social media, and strengthen online reputation. SOCi’s all-in-one platform provides actionable insights, centralized workflows, and mobile accessibility, driving customer engagement and improved marketing outcomes.