Reputation Reviews - Pros & Cons, Ratings & more - 2025
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Reputation
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90%
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Reputation

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90%
reputation.com

Reputation is an advanced platform enabling businesses to manage and improve their online presence through real-time reputation insights. By consolidating and analyzing customer feedback, it helps organizations enhance customer experience and identify actionable areas for growth. Its AI-powered tools provide visibility into brand performance, competitive analysis, and sentiment trends, streamlining online reputation management.

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Subscribed Reviews

90% Subscribed Score

Analysis

Reputation is an AI-powered platform for managing customer feedback and online reputation. Key features include sentiment analysis, social media management, review monitoring, and customizable reporting dashboards. It performs well for marketers and customer experience professionals, offering predictive insights to boost engagement. Alternatives like Birdeye and Chatmeter often lack Reputation’s scalability but can be more affordable. Reputation offers excellent customer support; however, pricing is not transparent, which may deter SMBs.

Subscribed Score Metrics
32/36 Metric achieved
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
6/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
5/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
6/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
4/6 Metric Checks
MetricsScore
Customer Support6/6
Security5/6
Ease of Use6/6
Value of Money5/6
Integration4/6
Popularity6/6
Radar Chart Table View
Pros & Cons
Intuitive and user-friendly tool.
Aggregates reviews across platforms.
Enhances performance insights with dashboards.
Facilitates quick responses with customizable templates.
Issues with integrating booking reviews.
No significant weaknesses mentioned yet.
Some users noted room for improvement in features.
Occasional need for advanced customization.

Reviews of Reputation from other platforms

Other Alternatives

Birdeye is a customer experience platform that enhances online reputation and customer interactions through review management, surveys, and social listening. It serves SMBs, enterprises, marketing, and customer service teams.

Yext is a comprehensive digital experience platform that collects, organizes, and distributes business content to drive seamless user experiences across digital touchpoints. It helps businesses manage online listings, enhance local SEO, monitor reviews, and provide actionable insights through its AI-powered knowledge graph. Ideal for multi-location brands, Yext ensures accurate, consistent, and engaging digital presences while simplifying content management at scale.

Chatmeter is an AI-powered brand intelligence platform designed for multi-location businesses to manage online reviews, local SEO, and social media. It provides insights to strengthen reputation management and optimize customer engagement strategies. With robust reporting and real-time updates, Chatmeter simplifies operations across industries like retail, healthcare, and restaurants. Trusted by businesses, it delivers scalable solutions for increased visibility and impactful decision-making.