How to Cancel 360 Payments

To cancel a subscription related to a 360 Payments product, you can follow these steps, which are generally applicable to various services integrated with 360 Payments:

Canceling Your Subscription

Through the Service Provider’s Dashboard

1. Sign in to your account: Log in to the dashboard or customer portal of the service you are using that is integrated with 360 Payments.
2. Navigate to the Payments Section:
   • Go to the Payments tab or the section where your subscription details are listed.
3. Locate Your Subscription:
   • Find the subscription you want to cancel in the list. You can search for the email address of the subscription holder if needed.
4. Initiate Cancellation:
   • Click on the three dots or the options icon next to your subscription and select "Cancel subscription" or a similar option.
5. Choose Cancellation Options:
   • When prompted, select the appropriate option for when you want the cancellation to take effect. This might include canceling immediately or at the end of the current billing cycle.
6. Confirm Cancellation:
   • Click "Finish" or "Submit" to complete the cancellation process.

Additional Steps for Specific Services

• For services like 360 Legal Forms, after signing in, click on "My Account" in the upper right-hand corner, then navigate to the "Payment Methods" tab, and click "Cancel" next to your subscription description.

Post-Cancellation

• After canceling, you will typically receive a confirmation email indicating that your subscription has been canceled.
• If you have already paid for the current billing cycle, you may still have access to the service until the end of that cycle, but you will not be charged again.

Refund Requests

• If you are eligible for a refund, you may need to contact the customer support team of the service provider. For example, some services offer a 30-day money-back guarantee, and you would need to request a refund within this period.

By following these steps, you should be able to cancel your subscription and manage any subsequent refund requests effectively.