3CX Overview of Reviews & Product Details - 2025
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3CX

3CX is a modern, open-standards communication platform that integrates voice, video, messaging, and live chat into one solution. Designed for businesses of any size, it offers flexibility through on-premises or cloud deployment. With licensing based on simultaneous calls rather than per user, it minimizes costs while enhancing productivity. Built with mobility and collaboration in mind, 3CX simplifies installation, management, and maintenance.

3CX

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Affordable Pricing
Affordable Pricing
Transparent plans to fit any budget.
No-Code Simplicity
No-Code Simplicity
Launch without writing a single line of code.
Built for Flexibility
Built for Flexibility
Adaptable for multiple use cases.

3CX is a comprehensive Unified Communication Platform designed to facilitate businesses with seamless communication capabilities. Offering advanced call management, video conferencing, instant messaging, and team collaboration tools, 3CX replaces traditional PBX systems with an open-standards-based solution. It is available as a cloud-hosted or on-premise deployment and provides robust functionality for enterprises of all sizes, enabling cost-effective and flexible communication operations. Explore exclusive deals. For additional options, consider Nextiva.

Why Use 3CX?

Choosing 3CX offers numerous advantages tailored for modern business needs:

  • Cost Efficiency: 3CX licenses based on simultaneous calls, not user extensions, reducing communication expenses significantly without sacrificing functionality.
  • Flexible Deployment: Deploy 3CX in the cloud, on-premise, or self-host it for greater control, catering to varied IT infrastructures and preferences.
  • Comprehensive Features: Included are advanced call routing, voicemail-to-email transcription, live chat integration, CRM compatibility, video conferencing, and more—no hidden add-on costs.
  • Mobility and Remote Work: With dedicated apps for Android, iOS, and web clients, employees can work seamlessly from anywhere, ensuring constant availability.
  • Vendor Flexibility: Being open-platform, 3CX allows the use of any IP phone or SIP trunk, ensuring businesses aren’t locked into specific vendors.

Who is 3CX For?

This solution is ideal for:

  • Small and Medium-Sized Businesses: Cost-effective communication solutions without compromising advanced functionalities.
  • Enterprises: Streamlined communication tools integrated with larger infrastructure like Microsoft 365 and CRMs.
  • Remote Teams: Robust remote-working capabilities, including mobile apps and video conferencing, enhancing productivity anywhere.
  • Call Centers: Features such as queuing, call monitoring, skill-based routing, and analytics empower customer service teams.

3CX is a top choice for businesses prioritizing cost savings, scalability, and vendor independence in their communication systems. Its feature-rich yet affordable model ensures businesses remain agile and customer-focused in today’s dynamic environment.

3CX Summary

3CX is a comprehensive Unified Communication Platform designed to facilitate businesses with seamless communication capabilities. Offering advanced call management, video conferencing, instant messaging, and team collaboration tools, 3CX replaces traditional PBX systems with an open-standards-based solution. It is available as a cloud-hosted or on-premise deployment and provides robust functionality for enterprises of all sizes, enabling cost-effective and flexible communication operations. Explore exclusive deals. For additional options, consider Nextiva.

Why Use 3CX?

Choosing 3CX offers numerous advantages tailored for modern business needs:

  • Cost Efficiency: 3CX licenses based on simultaneous calls, not user extensions, reducing communication expenses significantly without sacrificing functionality.
  • Flexible Deployment: Deploy 3CX in the cloud, on-premise, or self-host it for greater control, catering to varied IT infrastructures and preferences.
  • Comprehensive Features: Included are advanced call routing, voicemail-to-email transcription, live chat integration, CRM compatibility, video conferencing, and more—no hidden add-on costs.
  • Mobility and Remote Work: With dedicated apps for Android, iOS, and web clients, employees can work seamlessly from anywhere, ensuring constant availability.
  • Vendor Flexibility: Being open-platform, 3CX allows the use of any IP phone or SIP trunk, ensuring businesses aren’t locked into specific vendors.

Who is 3CX For?

This solution is ideal for:

  • Small and Medium-Sized Businesses: Cost-effective communication solutions without compromising advanced functionalities.
  • Enterprises: Streamlined communication tools integrated with larger infrastructure like Microsoft 365 and CRMs.
  • Remote Teams: Robust remote-working capabilities, including mobile apps and video conferencing, enhancing productivity anywhere.
  • Call Centers: Features such as queuing, call monitoring, skill-based routing, and analytics empower customer service teams.

3CX is a top choice for businesses prioritizing cost savings, scalability, and vendor independence in their communication systems. Its feature-rich yet affordable model ensures businesses remain agile and customer-focused in today’s dynamic environment.

3CX reviews

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Overall rating

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CX 4/6

How good is the customer support based on subscribed’s assessment

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Security 3/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 5/6

How easy is the product to use, based on Subscribed’s assessment?

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Value 5/6

What is the value for money based on Subscribed’s assessment?

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Integration 4/6

How many integrations does the product offer?

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Popularity 6/6

How popular is the product?

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Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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3CX

Pricing Range
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This only an estimated pricing range, visit 3CX pricing page to access all the information by clicking “Visit Now”.

$305-54.3k / Month
Deals Available

This product comes with a special deal, see details

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78% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

3CX is a comprehensive Unified Communication Platform designed to facilitate businesses with seamless communication capabilities. Offering advanced call management, video conferencing, instant messaging, and team collaboration tools, 3CX replaces traditional PBX systems with an open-standards-based solution. It is available as a cloud-hosted or on-premise deployment and provides robust functionality for enterprises of all sizes, enabling cost-effective and flexible communication operations. Explore exclusive deals. For additional options, consider Nextiva.

Why Use 3CX?

Choosing 3CX offers numerous advantages tailored for modern business needs:

  • Cost Efficiency: 3CX licenses based on simultaneous calls, not user extensions, reducing communication expenses significantly without sacrificing functionality.
  • Flexible Deployment: Deploy 3CX in the cloud, on-premise, or self-host it for greater control, catering to varied IT infrastructures and preferences.
  • Comprehensive Features: Included are advanced call routing, voicemail-to-email transcription, live chat integration, CRM compatibility, video conferencing, and more—no hidden add-on costs.
  • Mobility and Remote Work: With dedicated apps for Android, iOS, and web clients, employees can work seamlessly from anywhere, ensuring constant availability.
  • Vendor Flexibility: Being open-platform, 3CX allows the use of any IP phone or SIP trunk, ensuring businesses aren’t locked into specific vendors.

Who is 3CX For?

This solution is ideal for:

  • Small and Medium-Sized Businesses: Cost-effective communication solutions without compromising advanced functionalities.
  • Enterprises: Streamlined communication tools integrated with larger infrastructure like Microsoft 365 and CRMs.
  • Remote Teams: Robust remote-working capabilities, including mobile apps and video conferencing, enhancing productivity anywhere.
  • Call Centers: Features such as queuing, call monitoring, skill-based routing, and analytics empower customer service teams.

3CX is a top choice for businesses prioritizing cost savings, scalability, and vendor independence in their communication systems. Its feature-rich yet affordable model ensures businesses remain agile and customer-focused in today’s dynamic environment.

Pros
  • Cost-effective licensing per system, not users
  • Easy setup and self-hosting options
  • Feature-rich with team collaboration tools
  • Reliable call quality and functionality
Cons
  • Security and support concerns reported
  • Limited voicemail and WhatsApp features
  • Occasional bugs in newer versions
  • Compatibility issues with some configurations
Subscribed Score Metrics
27/36 Metric achieved
MetricsScore
Customer Support4/6
Security3/6
Ease of Use5/6
Value of Money5/6
Integration4/6
Popularity6/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
3/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
4/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
4/6 Metric Checks
3CX Pricing Range
$305-54.3k / Month

3CX Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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https://www.youtube.com/watch?v=ikxU_YMIsTM
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https://www.youtube.com/watch?v=eU2pUShMMMA
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What else exists next to 3CX
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A list of platforms similar to 3CX, helping you evaluate which tool best matches your needs.

Need to cancel 3CX? Here is how
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Thinking about how to cancel 3CX this is how you do it!

To cancel a 3CX product, follow these steps:

  • Review your agreement terms.
  • Provide written notice as specified.
  • Be aware of potential charges for early termination.

How to Cancel the 3CX

To cancel a 3CX product, follow these steps:

  • Review your agreement terms.
  • Provide written notice as specified.
  • Be aware of potential charges for early termination.
Every else you need to know about 3CX
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if 3CX is right for you.

Pricing Range
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This only an estimated pricing range, visit 3CX pricing page to access all the information by clicking “Visit Now”.

$305-54.3k / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now