How to Cancel Buildertrend

To cancel your Buildertrend subscription, follow these steps:

1. Export Your Data: Before canceling, ensure you export all your data from Buildertrend. This includes project information, customer details, and any other relevant data. This step is crucial to avoid losing important information after cancellation.

2. Contact Buildertrend Support: Reach out to Buildertrend’s customer support team via email at support@buildertrend.com or by phone at 888-415-7149. Inform them of your intention to cancel your subscription.

3. Complete the Account Change Request Form: After contacting support, you will likely receive an Account Change Request Form. Complete this form as instructed by the support team.

4. Confirm Cancellation: Once you have completed the form, confirm the cancellation with a Buildertrend representative. This ensures that your subscription is properly terminated.

5. Check Your Renewal Date: Ensure you cancel before your subscription renewal date to avoid being charged for another term. If you attempt to cancel during the subscription term, your subscription will terminate on the next renewal date, and no refunds will be issued for the current term.

6. Manage the Transition: After canceling, manage the transition by informing your team and clients about any changes that may affect them. Consider what alternative software you will use to manage your projects and ensure a smooth transition.