Crisp Overview of Reviews & Product Details - 2025
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Crisp

Crisp is an intuitive all-in-one customer support platform designed for modern businesses to streamline communication across multiple channels. Key features include live chat, chatbot builders, knowledge base, and integrations to enhance customer interaction and satisfaction. It supports businesses of all sizes to boost productivity, generate leads, and improve customer retention. Crisp combines ease of use, scalability, and affordability to deliver a comprehensive support solution.

Crisp

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Crisp is a top-tier solution in the Customer Support Platform category, offering businesses an all-in-one platform to enhance customer communication. Designed for startups, SMBs, and enterprise businesses, Crisp streamlines multichannel support interactions, providing tools to improve customer satisfaction, boost lead generation, and optimize customer experience workflows. Explore exclusive deals. For more options, consider Freshdesk, Intercom, and Tidio.

Why Use Crisp?

Choosing Crisp as your customer support platform provides several compelling benefits:

  • Unified Multichannel Communication: Manage customer interactions across live chat, email, Facebook Messenger, WhatsApp, Instagram, and more using a shared inbox, ensuring seamless team collaboration.
  • Advanced Automation Tools: Crisp includes AI chatbots, scripted chat flows, and automated drip campaigns to optimize response times and improve efficiency.
  • Powerful Customer Insights: Gain actionable insights using robust analytics and performance dashboards to understand user behaviors and refine strategies.
  • Global Language Support: With real-time language translation through Live Translate, Crisp enables businesses to connect with global customers effortlessly.
  • Exclusive Features for Support: Tools such as MagicType (typing preview), co-browsing for live issue resolution, and CRM integration empower teams to deliver exceptional support experiences.

Who Is Crisp For?

Crisp is perfectly designed for:

  • Small and Medium Businesses: The platform’s free and accessible pricing models provide excellent entry points for SMBs looking to enhance customer communication.
  • Startups: Features like chatbots and lead generation tools enable early-stage companies to refine operations and grow efficiently.
  • Enterprise Teams: Larger organizations benefit from high customization, dedicated onboarding, and advanced analytics for scalable support strategies.
  • E-commerce and SaaS Providers: Integration-friendly with platforms such as Shopify and Salesforce, Crisp seamlessly aligns with digital-first industries.

Crisp supplies cutting-edge capabilities at an approachable cost, revolutionizing how businesses interact with customers. Whether you’re aiming to boost sales through automated lead capture or foster loyalty with responsive service, Crisp offers unmatched versatility and functionality for all business sizes and industries. Explore it today to elevate your customer experience strategy—and don’t miss out on amazing offers!

Crisp Summary

Crisp is a top-tier solution in the Customer Support Platform category, offering businesses an all-in-one platform to enhance customer communication. Designed for startups, SMBs, and enterprise businesses, Crisp streamlines multichannel support interactions, providing tools to improve customer satisfaction, boost lead generation, and optimize customer experience workflows. Explore exclusive deals. For more options, consider Freshdesk, Intercom, and Tidio.

Why Use Crisp?

Choosing Crisp as your customer support platform provides several compelling benefits:

  • Unified Multichannel Communication: Manage customer interactions across live chat, email, Facebook Messenger, WhatsApp, Instagram, and more using a shared inbox, ensuring seamless team collaboration.
  • Advanced Automation Tools: Crisp includes AI chatbots, scripted chat flows, and automated drip campaigns to optimize response times and improve efficiency.
  • Powerful Customer Insights: Gain actionable insights using robust analytics and performance dashboards to understand user behaviors and refine strategies.
  • Global Language Support: With real-time language translation through Live Translate, Crisp enables businesses to connect with global customers effortlessly.
  • Exclusive Features for Support: Tools such as MagicType (typing preview), co-browsing for live issue resolution, and CRM integration empower teams to deliver exceptional support experiences.

Who Is Crisp For?

Crisp is perfectly designed for:

  • Small and Medium Businesses: The platform’s free and accessible pricing models provide excellent entry points for SMBs looking to enhance customer communication.
  • Startups: Features like chatbots and lead generation tools enable early-stage companies to refine operations and grow efficiently.
  • Enterprise Teams: Larger organizations benefit from high customization, dedicated onboarding, and advanced analytics for scalable support strategies.
  • E-commerce and SaaS Providers: Integration-friendly with platforms such as Shopify and Salesforce, Crisp seamlessly aligns with digital-first industries.

Crisp supplies cutting-edge capabilities at an approachable cost, revolutionizing how businesses interact with customers. Whether you’re aiming to boost sales through automated lead capture or foster loyalty with responsive service, Crisp offers unmatched versatility and functionality for all business sizes and industries. Explore it today to elevate your customer experience strategy—and don’t miss out on amazing offers!

Crisp reviews

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73%
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Overall rating

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CX 4/6

How good is the customer support based on subscribed’s assessment

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Security 4/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 5/6

How easy is the product to use, based on Subscribed’s assessment?

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Value 5/6

What is the value for money based on Subscribed’s assessment?

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Integration 3/6

How many integrations does the product offer?

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Popularity 5/6

How popular is the product?

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Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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Crisp

Pricing Range
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This only an estimated pricing range, visit Crisp pricing page to access all the information by clicking “Visit Now”.

$0-$95 / Month
Deals Available

This product comes with a special deal, see details

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73% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

Crisp is a top-tier solution in the Customer Support Platform category, offering businesses an all-in-one platform to enhance customer communication. Designed for startups, SMBs, and enterprise businesses, Crisp streamlines multichannel support interactions, providing tools to improve customer satisfaction, boost lead generation, and optimize customer experience workflows. Explore exclusive deals. For more options, consider Freshdesk, Intercom, and Tidio.

Why Use Crisp?

Choosing Crisp as your customer support platform provides several compelling benefits:

  • Unified Multichannel Communication: Manage customer interactions across live chat, email, Facebook Messenger, WhatsApp, Instagram, and more using a shared inbox, ensuring seamless team collaboration.
  • Advanced Automation Tools: Crisp includes AI chatbots, scripted chat flows, and automated drip campaigns to optimize response times and improve efficiency.
  • Powerful Customer Insights: Gain actionable insights using robust analytics and performance dashboards to understand user behaviors and refine strategies.
  • Global Language Support: With real-time language translation through Live Translate, Crisp enables businesses to connect with global customers effortlessly.
  • Exclusive Features for Support: Tools such as MagicType (typing preview), co-browsing for live issue resolution, and CRM integration empower teams to deliver exceptional support experiences.

Who Is Crisp For?

Crisp is perfectly designed for:

  • Small and Medium Businesses: The platform’s free and accessible pricing models provide excellent entry points for SMBs looking to enhance customer communication.
  • Startups: Features like chatbots and lead generation tools enable early-stage companies to refine operations and grow efficiently.
  • Enterprise Teams: Larger organizations benefit from high customization, dedicated onboarding, and advanced analytics for scalable support strategies.
  • E-commerce and SaaS Providers: Integration-friendly with platforms such as Shopify and Salesforce, Crisp seamlessly aligns with digital-first industries.

Crisp supplies cutting-edge capabilities at an approachable cost, revolutionizing how businesses interact with customers. Whether you’re aiming to boost sales through automated lead capture or foster loyalty with responsive service, Crisp offers unmatched versatility and functionality for all business sizes and industries. Explore it today to elevate your customer experience strategy—and don’t miss out on amazing offers!

Pros
  • Highly user-friendly and intuitive design
  • Affordable pricing for startups
  • Wide range of integrations with other tools
  • Excellent and responsive customer support
Cons
  • Limited integration options and customization
  • Tricky initial setup for triggers
  • Message history restriction in free plan
  • Mobile app notification delays in rare cases
Subscribed Score Metrics
26/36 Metric achieved
MetricsScore
Customer Support4/6
Security4/6
Ease of Use5/6
Value of Money5/6
Integration3/6
Popularity5/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
4/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
4/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
3/6 Metric Checks
Crisp Pricing Range
$0-$95 / Month

Crisp Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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What else exists next to Crisp
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A list of platforms similar to Crisp, helping you evaluate which tool best matches your needs.

Need to cancel Crisp? Here is how
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Thinking about how to cancel Crisp this is how you do it!

To cancel a Crisp product:

  • Log in to the Crisp app.
  • Go to Settings > Plans.
  • Downgrade to the free plan.

For more details, visit the Crisp helpdesk.

How to Cancel the Crisp

To cancel a Crisp product:

  • Log in to the Crisp app.
  • Go to Settings > Plans.
  • Downgrade to the free plan.

For more details, visit the Crisp helpdesk.

Every else you need to know about Crisp
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if Crisp is right for you.

Pricing Range
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This only an estimated pricing range, visit Crisp pricing page to access all the information by clicking “Visit Now”.

$0-$95 / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now