Document360 is a leading solution in the Knowledge Management category, empowering businesses to efficiently create and manage internal and public knowledge bases, user manuals, SOPs, and other documentation. Designed with advanced AI capabilities, this platform streamlines content creation, organization, and access, making it a valuable tool for companies seeking to enhance collaboration and improve operational efficiency. Explore exclusive deals. For alternative knowledge management solutions, consider Bloomfire and Guru.

Why Use Document360?

Choosing Document360 brings several distinct advantages:

• Powerful AI Features: Tools like Ask Eddy deliver quick answers to user queries, while the AI-driven FAQ generator automates content creation for seamless workflows.
• Customizable Design: The customization hub aligns the knowledge base’s appearance with your brand, ensuring consistency and professionalism.
• Advanced Analytics: Deep insights into content performance and user behavior allow teams to make data-driven improvements.
• Global Accessibility: Support for 50+ languages ensures you can reach diverse audiences worldwide.
• High Security: SOC 2 Type 2 certification ensures robust access controls and data protection.
• Integration-Friendly: Seamlessly connects with third-party tools, enhancing collaboration across systems.
• Scalability: Tailored pricing plans—from growing teams to enterprise businesses—allow you to scale effortlessly.

Who is Document360 For?

Document360 serves a wide range of users and industries:

• Customer Support Teams: Streamline ticket resolution by providing immediate access to relevant knowledge articles and FAQs.
• Technical Writers: Leverage intuitive editing features and AI tools to create high-quality, detailed documentation efficiently.
• Product Managers: Develop and maintain accessible internal and external documentation to improve product support and education.
• Enterprises: Advanced hosting, analytics, and audit features cater to businesses with complex needs and global reach.

Document360 is an all-encompassing platform that simplifies knowledge management, improves collaboration, and supports tailored customization for any organization. Whether you need a solution for managing product documentation, creating customer resources, or fostering team knowledge sharing, Document360 delivers a complete package for modern businesses.