Capturi is a leading product in the Conversational AI category, developed to transform customer interactions into actionable insights. Tailored for customer service centers, sales teams, and public institutions, Capturi leverages advanced AI to analyze over 35 million conversations annually, delivering data that enhances efficiency, customer satisfaction, and retention.

Why Use Capturi?

Choosing Capturi provides several significant benefits:

• Comprehensive Insight Tools: Capturi Insights empowers teams to identify areas for improvement in real-time, increasing efficiency and reducing repetitive tasks.
• AI-Driven Assistance: The Capturi Assistant acts as a co-pilot for employees, summarizing customer concerns and proposing solutions, enabling faster, more accurate responses.
• Data-Backed Strategies: The platform reveals critical trends in customer interactions, allowing teams to adjust conversation techniques and improve outcomes effectively.
• Scalable Automation: With the upcoming Capturi AI Agent, routine inquiries will be efficiently managed, freeing up human resources for more complex tasks.
• User-Centric Design: Intuitive dashboards, transcription capabilities, and advanced analytics ensure accessibility for professionals and new users alike.

Who is Capturi For?

Capturi caters to:

• Customer Service Teams: Streamline workflows and reduce call repetition by accessing actionable insights.
• Sales Departments: Optimize sales conversations with AI-identified key phrases and trends that drive conversions.
• Public Institutions: Leverage conversation data to improve citizen engagement and service responses.
• Managers and Analysts: Create detailed performance reports and explore hidden patterns in interactions.

Capturi is a trusted solution for organizations of all sizes focused on improving customer experiences and operational efficiency. Explore exclusive deals. For alternatives, consider Invoca.