Incident Management Software for Small Business

PagerDuty

pagerduty.com

85%

PagerDuty is a leading digital operations management platform designed to streamline incident management and ensure service reliability. It offers real-time alerts, automated workflows, and AI-powered insights to help teams detect, assess, and resolve issues faster. With over 700 integrations, it centralizes operations, enhancing team collaboration and minimizing downtime. Trusted by global organizations, PagerDuty empowers businesses to maintain seamless digital experiences.

Squadcast

squadcast.com

83%

Squadcast is an intuitive incident management platform that combines on-call alerting, automation, and proactive SRE workflows to enhance system reliability and minimize downtime. Designed for tech teams, it streamlines operations, speeds up issue resolution, and fosters a culture of accountability. Squadcast’s unified platform empowers organizations of all sizes to adopt SRE best practices efficiently.

1st Incident Reporting

1stincidentreporting.com

82%

1st Incident Reporting is a secure, user-friendly platform for real-time incident management. It streamlines data capture, reporting, and analytics, enabling businesses to address incidents efficiently. With customizable features, automated notifications, and multi-platform accessibility, it enhances safety and operational effectiveness. Perfect for organizations seeking flexible, collaborative solutions to manage and mitigate risks proactively.

SpiraTest

inflectra.com

81%

SpiraTest is a comprehensive test management and quality assurance solution designed to streamline the software testing lifecycle. It offers robust features such as requirements management, test case tracking, defect management, and real-time reporting. Ideal for Agile and regulated industries, SpiraTest integrates seamlessly with various tools while providing both cloud-hosted and on-premise deployment options. The platform ensures efficiency, scalability, and customizable workflows, empowering teams to deliver high-quality software.

xMatters

xmatters.com

80%

xMatters is a reliable incident management and IT alerting platform designed to streamline communication and automate workflows for faster issue resolution. With intelligent notifications, integrations, and on-call scheduling, it ensures the right team members respond to critical events promptly. Ideal for minimizing downtime and improving organizational efficiency, xMatters enhances operational resilience for digital businesses.

Crises Control

crises-control.com

79%

Crises Control is an intuitive emergency notification and crisis management platform designed to streamline communication during critical events. It enables real-time alerts, incident management, and recovery planning, ensuring swift responses to minimize disruptions. With mobile accessibility and customizable workflows, it supports organizations in safeguarding operations, people, and the environment effectively. Trusted by diverse industries, it is known for ease of use and reliable support.

FirstResponse911

datatech911.com

79%

FirstResponse911 optimizes emergency response by automating call data transfer between 9-1-1 centers and partner agencies such as EMS, fire-rescue, and private ambulance services. With real-time updates on evolving situations, it eliminates manual communication and reduces dispatch errors. This user-friendly solution saves thousands of hours annually, enabling faster response times and improved efficiency in emergency operations.

OpsGenie

atlassian.com

78%

OpsGenie is a leading incident management and alerting solution designed for DevOps and IT operations teams. It centralizes alerts, automates on-call schedules, and ensures swift, reliable notifications to the right people during critical incidents. With flexible workflows, deep integrations, and actionable insights, OpsGenie empowers businesses to minimize service disruptions and maintain always-on reliability.

Veoci

veoci.com

74%

Veoci is an all-in-one cloud-based platform designed for emergency management, business continuity, daily operations, and resource management. It offers customizable tools for communication, incident response, and data collection to enhance organizational resilience. Trusted across industries like healthcare, education, government, and aviation, Veoci ensures seamless collaboration and real-time critical event management. Its user-friendly interface and robust support make it ideal for managing everyday tasks and crises.

Statuspage

atlassian.com

70%

Statuspage is a leading incident communication platform trusted by organizations to keep users informed during downtime. It enables businesses to create customizable status pages, send notifications, and streamline updates with templates and integrations. Designed for transparency and efficiency, Statuspage helps reduce support loads and improve customer trust.