How to Cancel Luno

To cancel a Luno product or service, you typically need to close your account. Here’s how you can do it:

1. Open the Luno App: Start by opening the Luno app on your device.
2. Navigate to Settings: Go to the settings section within the app.
3. Access Help: Since there is no direct option to delete an account in the settings, you need to go to the "Help" section.
4. Request Account Closure: In the help section, look for an option to contact support or submit a request to close your account. You might need to type a message indicating your desire to close your account.
5. Ensure Zero Balance: Make sure your account has a zero balance in both your fiat and cryptocurrency wallets before requesting closure.
6. Provide Reason (Optional): You may be asked to provide a reason for closing your account, though this is not always required.

If you are subscribed to any Luno services through Google Play (in case Luno offers such services), you would need to cancel those subscriptions separately through the Google Play Store:

• Open the Google Play Store app.
• Go to the "Subscriptions" section.
• Select the Luno subscription you want to cancel.
• Tap "Cancel subscription" and follow the prompts.

Note that Luno primarily deals with cryptocurrency transactions, which are irreversible once made. However, closing an account or canceling a subscription related to Luno services can be managed through the steps above.