Cointracker

Step 1: Log into Your CoinTracker Account

Visit the CoinTracker website and log in to your account using your credentials.

Step 2: Access Legacy Plan Management

Navigate to the top of the page and locate the “Legacy” plan badge.

Step 3: Click on the Subscription Banner

Click on the “here” text link within the banner related to managing your subscription.

Step 4: Initiate Cancellation

On the subscription management page, find the “Cancel Plan” option. Click on it to start the cancellation process.

Step 5: Confirm Cancellation

Follow the on-screen instructions to cancel your plan. Note the date when your plan will cancel, and confirm your decision by clicking “Cancel Plan.”

Step 6: Verify Auto-Renewal Status

Once you cancel your plan, the auto-renewal will be turned off. You will still have access to your current plan until the end of the billing cycle.

Step 7: Reach Out for Assistance (if needed)

If you encounter any issues during the cancellation process or are unable to access your account, contact CoinTracker support for assistance.

Important Tips:

• Review Subscription Options: Before cancelling, consider reviewing your subscription options, including switching to Ultra, Prime, or Base plans. Understand the features and pricing associated with each plan.
• Cancellation Deadline: Note the date when your plan will cancel. Ensure you understand that you will retain access to your current plan until the end of the billing cycle.
• Contact Support (if needed): If you face challenges during the cancellation process or have specific questions, reach out to CoinTracker support for assistance. They can provide guidance and address your concerns.
• Auto-Renewal Status: Confirm that the auto-renewal is turned off after cancelling your plan to avoid unexpected charges.

Cancelling your CoinTracker subscription involves accessing your account, navigating to the legacy plan management section, and following the provided steps for cancellation. Verify the cancellation date, confirm your decision, and reach out to support if you encounter any difficulties.