Tebra

To cancel your Tebra account, you’ll need to follow these steps:

Cancellation Process:

1. Request Account Cancellation: As the account owner, you’re responsible for initiating the cancellation process. To do this, create a case requesting cancellation. This ensures prompt processing of your request.
2. Access Customer Care Platform: Visit the Tebra website and review the Pricing & Billing Policies to understand the cancellation terms. Then, navigate to the Customer Care section and click on “Create & Track Cases.”
3. Login to Web Platform: You’ll be directed to the web platform login page. Enter your email address and password associated with your Tebra account, then click “Sign In” to proceed.
4. Create New Case: Once logged in, you’ll be taken to the New Case page. If you’re associated with multiple practices, ensure to select the appropriate practice before proceeding.
5. Submit Cancellation Request: In the New Case form, provide relevant details regarding your account cancellation request. This may include specifying the reason for cancellation and any additional information required by Tebra.
6. Confirmation: After submitting the cancellation request, await confirmation from Tebra regarding the processing of your request. They may provide further instructions or confirmation of the cancellation via email or through the customer care platform.

Important Considerations:

• Account Owner Responsibility: It’s essential that the account owner initiates the cancellation process to ensure efficient handling of the request. This helps avoid delays in processing.
• Review Policies: Before proceeding with cancellation, review Tebra’s Pricing & Billing Policies to understand any potential implications or charges associated with account termination.

By following these steps and communicating directly with Tebra’s customer care platform, you can effectively request the cancellation of your account. Remember to provide accurate information and adhere to any additional instructions provided by Tebra to complete the process smoothly.