Call Center Software for Small Business

800 com

dial800.com

93%

800.com simplifies business communication with toll-free and vanity phone numbers, call tracking, and SMS marketing features. Its intuitive platform allows users to manage multiple lines, forward calls, track performance, and integrate with APIs. Tailored for businesses of all sizes, it offers competitive pricing and exceptional customer support. Enhance your brand presence and streamline customer interaction with 800.com.

WhatConverts

whatconverts.com

88%

WhatConverts is a versatile lead tracking and management software designed for marketing agencies and businesses. It offers comprehensive tracking for calls, forms, chats, and e-commerce transactions, with advanced keyword tracking for PPC campaigns. Equipped with robust lead management, detailed reporting, and integration capabilities, WhatConverts simplifies understanding marketing ROI. Its user-friendly dashboard and exceptional support help drive better insights and decision-making for clients.

Ringba

ringba.com

87%

Ringba is a powerful inbound call tracking and analytics platform designed for businesses, call centers, and marketers. It provides real-time call routing, advanced analytics, and IVR tools to optimize campaigns and enhance caller experiences. With no contracts or minimums, it offers flexible pricing plans, making it suitable for users of all levels. It enables detailed reporting to improve ROI and streamline call management efficiently.

RingOver

ringover.com

83%

Ringover is a cloud-based multichannel communication platform simplifying business interactions through voice, SMS, video, and email. Designed for sales and customer service teams, it offers unlimited calls to 110+ countries, advanced call management features, and seamless CRM integration. With powerful analytics and an intuitive interface, Ringover enhances productivity and customer experience while ensuring effortless setup and management.

Nimbata

nimbata.com

81%

Nimbata is a powerful call-tracking and lead management platform designed to optimize marketing ROI. It helps businesses track and attribute call conversions to campaigns, keywords, or channels, providing valuable insights for decision-making. With cost-effective per-answered-call pricing and seamless integrations, it’s ideal for scaling marketing efforts efficiently. Advanced features like dynamic number insertion, call routing, and analytics enhance campaign performance and revenue growth.

VICIdial

vicidial.com

81%

VICIdial is an open-source contact center solution with powerful predictive dialer capabilities. It supports inbound, outbound, and blended calls, as well as email and web chat, all within a single interface. Its flexibility, scalability, and over 2,000 customizable features make it ideal for businesses of all sizes. With robust reporting, multilingual support, and seamless adaptability, it ensures efficient and cost-effective communication management.

CallRail

callrail.com

80%

CallRail is an AI-powered lead intelligence platform designed to enhance marketing efforts and streamline communication. It enables businesses to track and attribute leads, analyze calls, texts, chats, and form submissions, and optimize campaigns through actionable AI-driven insights. Trusted by over 200,000 businesses, CallRail integrates with popular marketing tools to deliver real-time data for informed decision-making. Its comprehensive solutions include call tracking, conversation analytics, and multi-channel attribution for maximizing ROI.

CloudTalk

cloudtalk.io

80%

CloudTalk is an AI-powered cloud call center software designed for sales and customer support teams. It offers seamless CRM and helpdesk integrations, advanced analytics, and automation tools to boost productivity and improve call efficiency. With coverage in over 160 countries and reliable call quality, CloudTalk is ideal for modern SMBs aiming to enhance communication and scale globally. Features include smart dialers, call recordings, IVR, and real-time coaching.

CASH Call Accounting Software

hansensoftware.com

79%

CASH+ Call Accounting Software, developed by Hansen Software Corporation, is a robust solution compatible with a wide range of business phone systems. It enables efficient call monitoring, reporting, and billing, catering to industries like hospitality, legal, and healthcare. Renowned for its user-friendly interface and exceptional customer support, CASH+ helps organizations streamline communications and improve efficiency.

Aircall

aircall.io

78%

Aircall is a cloud-based phone system designed to streamline communications for modern businesses. It seamlessly integrates with over 100 CRM, helpdesk, and productivity tools, empowering teams to manage calls efficiently. With features like advanced call routing, analytics, and a Power Dialer, Aircall helps enhance customer and prospect interactions. Trusted by 15,000+ businesses, it’s accessible via desktop and mobile for ultimate flexibility.