Live Chat Software for Medium Business

LiveAgent

liveagent.com

88%

LiveAgent is an all-in-one help desk and live chat software designed to streamline customer interactions across multiple channels. Suitable for businesses of all sizes, it offers features like real-time live chat, omnichannel ticketing, built-in call centers, and social media integration. With over 200 integrations and advanced automation, LiveAgent boosts efficiency and enhances customer experience. Trusted by top companies worldwide, it’s an affordable, user-friendly solution for exceptional customer support.

Zoho SalesIQ

zoho.com

85%

Zoho SalesIQ is a comprehensive customer engagement platform offering live chat, visitor tracking, and real-time analytics to enhance customer interactions and boost conversions. It supports chatbot automation, lead scoring, and seamless integrations with CRM and IM channels. With multilingual support and user-friendly customization options, it helps businesses deliver personalized, efficient customer experiences.

Surfly

surfly.com

81%

Surfly provides seamless co-browsing and collaboration technology, enabling users to assist customers remotely as if sitting side-by-side. It requires no downloads or code changes and integrates easily into existing systems via API. The platform enhances real-time interactions with features like screen sharing, video chat, and field masking, ensuring a secure, customizable experience tailored to your brand. Perfect for customer support, sales, and remote collaboration.

Lime Talk

limetalk.com

77%

Lime Talk is an easy-to-use, customizable live chat software designed to improve customer communication and boost sales. It offers features like real-time visitor tracking, offline messaging, and seamless mobile compatibility at an affordable price. With its intuitive interface and flexible integration, Lime Talk enhances customer support for businesses of all sizes.

Comm100 Live Chat

comm100.com

77%

Comm100 Live Chat is a comprehensive and AI-powered customer engagement platform designed for real-time interactions through websites and mobile apps. It offers robust features like customizable chat elements, AI chatbots, auto-translation, advanced routing, video/audio chat, and reporting tools. With powerful integrations and omnichannel capabilities, it enables businesses to deliver seamless, efficient, and personalized customer experiences. Trusted by organizations worldwide, it ensures secure and scalable communication solutions.

Apizee

apizee.com

75%

Apizee is a versatile SaaS platform offering real-time video chat, screen sharing, and co-browsing tools for seamless customer engagement and remote support. Designed for sales and support teams, it simplifies complex customer interactions through personalized visual assistance. Fully scalable and privacy-focused, Apizee integrates with leading CRM platforms, enhancing efficiency while improving customer experience.

JivoChat

jivochat.com

74%

JivoChat is a versatile business messenger designed to streamline customer communication. It offers real-time chat, integrations with multiple messaging platforms, and omnichannel support from one app. With tools like visitor tracking, canned responses, and proactive invitations, it boosts engagement and helps convert visitors into customers. Customizable and easy to use, JivoChat is ideal for enhancing customer support and driving sales.

Deskero

deskero.com

74%

Deskero is a user-friendly help desk software designed to simplify customer support and engagement. It offers multi-channel support, live chat, social media integration, and a knowledge base, allowing businesses to manage customer interactions effectively. With customizable features and innovative tools, Deskero enhances communication while providing real-time support solutions. Ideal for companies seeking to streamline customer service and foster better client relationships.

Social Intents

socialintents.com

73%

Social Intents is a live chat and AI chatbot platform designed to enhance customer engagement by integrating seamlessly with tools like Microsoft Teams, Slack, and Zoom. It allows businesses to handle website chats, automate responses using ChatGPT-powered AI, and escalate complex inquiries to human agents. With features like multi-channel communication and easy chatbot training, it boosts operational efficiency and customer satisfaction.

INSIDE

lobbytrack.com

69%

INSIDE is a versatile SaaS solution designed to enhance customer engagement and optimize business operations. It offers features like real-time customer interaction monitoring, proactive live chat, video demonstrations, and chatbot assistance. With its user-friendly interface and customizable tools, INSIDE empowers businesses to improve conversion rates and overall productivity.