Talkdesk Pricing and Features overview 2025
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Pricing and Features

Plan Starting Price Best For Features
CX Cloud Digital Essentials $85/user/month Small teams, basic needs Voice Engagement, Studio & Routing, Studio Functions, Real-time Dashboards (Live), Business Intelligence (Explore), Knowledge Management, Virtual Agent, AI Trainer, Customer Experience Analytics Starter, Agent Assist Starter, Guardian Starter, Connections, API Access
CX Cloud Essentials $85/user/month Digital-first customer support Similar to Digital Essentials, with a focus on digital channels
CX Cloud Elevate $115/user/month Growing teams, advanced features All features from Essentials, plus additional advanced features
CX Cloud Elite $145/user/month Large enterprises, full suite All features from previous plans, plus custom reporting, advanced performance management tools, and premium add-ons