How to Cancel PriceLab

To cancel your PriceLabs subscription, follow these steps carefully to ensure a smooth process:

Pre-Cancellation Steps

Before you proceed, make sure to settle any pending invoices. You can check for any pending charges by going to the Billing page or the Market Dashboard Invoices section.

Pausing or Cancelling Syncing

If you only want to stop using PriceLabs temporarily, you can pause your subscription by turning off the "Sync Prices" toggle for all your listings. This will allow you to retain all your settings and listings on PriceLabs without any further syncing.

Cancelling Subscription

To cancel your subscription completely:

• Go to the relevant dashboard (e.g., Market Dashboard page for Market Dashboards).
• Turn off the "Sync Prices" toggle or the "Daily Refresh" switch for your dashboard. This will stop any further syncing and billing for new cycles.
• Note that you will still have access to the Market Dashboard for the remaining billing cycle after you turn off the daily refresh switch.

Final Invoicing

Since PriceLabs invoices at the end of the billing cycle, you might receive a final invoice depending on your billing cycle. Ensure you settle this invoice to avoid any further charges.

Deleting Your Account

If you wish to delete your account entirely:

• Turn off the "Sync Prices" toggle for all listings.
• Check for any pending invoices on the Billing page or Market Dashboard Invoices and settle them by clicking "Pay Now".
• Send an email to support@pricelabs.co from the email ID you use to log in to PriceLabs, requesting the deletion of your account.
• Download or copy any necessary information, including invoices, from your account before requesting deletion, as this data cannot be retrieved once the account is deleted.

Additional Considerations

• Ensure there are no outstanding balances before requesting account deletion. If you have any disputes or adjustments, contact support@pricelabs.co.
• Providing feedback on why you are canceling or deleting your account can be helpful for PriceLabs to improve their services.

By following these steps, you can cancel your PriceLabs subscription and, if necessary, delete your account without any issues.