Amazon Connect is a cloud-based, omnichannel contact center solution designed to deliver exceptional customer service while reducing costs. It offers seamless integration across voice and chat, real-time analytics, and intuitive management with pay-as-you-go pricing. Easily scalable, it supports businesses of all sizes, providing robust tools for routing, reporting, and AI-driven customer interactions.
Go to the Amazon Connect page on AWS.
Navigate to the pricing section to find details about the free tier.
Sign up for an AWS account if you don't already have one.
Activate the AWS Free Tier for Amazon Connect to start using the free services.
Gain access to the free features offered in the AWS Free Tier, including 90 minutes of Amazon Connect service usage and other benefits.
Utilize the AI capabilities and other features provided in the free tier for the first 12 months.