How to Cancel JeraSoft Billing Platform - Subscribed.FYI
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JeraSoft Billing Platform
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JeraSoft Billing Platform

83%

JeraSoft Billing Platform is a comprehensive solution designed for telecom, IoT, and service providers to streamline billing, rating, and routing processes. It supports businesses of all sizes by automating workflows, managing large subscriber bases, and ensuring precise billing. Known for its scalability, easy integration, and robust functionality, it enhances efficiency and optimizes ROI for its users.

How to Cancel JeraSoft Billing Platform

To cancel a subscription related to the JeraSoft Billing Platform, you need to follow these steps, as the process is not directly managed through the JeraSoft platform itself but rather through the payment method or service provider you are using.

If You Are Billed Through a Payment Gateway or Directly by JeraSoft

  1. Contact JeraSoft Support:
    Reach out to JeraSoft’s support team for assistance. You can contact them via email at [email protected] or visit their support page for more information.

  2. Provide Subscription Details:
    When contacting support, provide your subscription details, including your account email and any other relevant information, to help them locate your subscription.

  3. Follow Instructions:
    The support team will guide you through the cancellation process. Since JeraSoft does not manage subscriptions directly, they may direct you to the payment gateway or service provider handling your payments.

If You Are Billed Through a Third-Party Payment Platform

Apple

  • Go to your iOS device and tap on your Name at the top, then select Apple ID, iCloud, iTunes & App Store.
  • Tap on Subscriptions.
  • Select the subscription related to JeraSoft.
  • Tap Cancel Subscription.
  • Confirm the cancellation and ensure you receive a cancellation confirmation from Apple.

Google Play

  • On your Android device, go to the Google Play Store.
  • Tap on your profile icon, then select Subscriptions.
  • Find the JeraSoft subscription and tap Cancel subscription.
  • Follow the instructions to complete the cancellation and ensure you receive a confirmation from the Google Play Store.

PayPal

  • Log in to your PayPal account.
  • Click on the Profile (gear icon) at the top right corner of the page.
  • Select Pre-approved payments under "Payment Settings".
  • Find the JeraSoft subscription and click Cancel.
  • Follow the instructions to complete the cancellation and ensure you receive a confirmation from PayPal.

Important Notes

  • Uninstalling the app does not cancel your subscription. You must follow the cancellation steps for your specific payment method.
  • If you are unsure how you subscribed, contact the relevant support team (e.g., JeraSoft support, Apple, Google Play, or PayPal) for assistance.