UXPressia Reviews - Pros & Cons, Ratings & more - 2025
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UXPressia
88%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Customer Experience Management
  • UXPressia
  • Review

    • UXPressia

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    88%

    UXPressia is a robust, user-friendly platform for creating customer journey maps, personas, and impact maps. Designed for teams and individuals, it offers real-time collaboration, customizable templates, AI-powered tools, and an intuitive interface. With features like export options, integrations, reusable data chunks, and advanced security, UXPressia simplifies customer experience design and analysis for businesses of all sizes.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    88% Subscribed Score

    Analysis

    UXPressia is a robust customer journey mapping tool tailored for UX designers, marketers, and product managers, featuring customizable CJMs, personas, an AI persona generator, and export options (PDF, PNG, PPTX). Collaboration tools include role management and Slack, Jira, and GA integrations. Plans range from Free (basic features) to Pro ($30/month/user) and Enterprise (custom pricing). Pros: user-friendly design, integration, and scalable features. Cons: limited trial, lacks multilingual options. Compared to alternatives like Miro or Lucid, it offers superior persona features but is less versatile for general visual collaboration. Customer support is highly rated, making it a cost-effective CX solution.

    Subscribed Score Metrics
    32/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    6/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    5/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    6/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    5/6 Metric Checks
    MetricsScore
    Customer Support6/6
    Security5/6
    Ease of Use6/6
    Value of Money5/6
    Integration5/6
    Popularity5/6
    Radar Chart Table View
    Pros & Cons
    Highly intuitive and user-friendly interface
    Effective visualization of customer journeys
    Extensive templates for quick setup
    Supports collaboration and sharing
    Limited features in the free trial
    Performance issues with large maps
    No language customization options
    Navigation for certain features can be unclear

    Reviews of UXPressia from other platforms

    4.5
    (34)
    4.5
    (34 Reviews)
    G2 Review
    4.7
    (79)
    4.7
    (79 Reviews)
    Capterra Review
    4.6
    (37)
    4.6
    (37 Reviews)
    Trustpilot Review

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