Amelia Reviews - Pros & Cons, Ratings & more - 2025
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Amelia
78%
Overview Reviews Deals Videos Pricing Cancellation FAQ Alternatives
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  • Conversational AI
  • Amelia
  • Review

    • Amelia

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    78%

    Amelia is an advanced AI-driven digital employee and appointment scheduling solution. It supports natural language interactions to resolve issues, manage bookings, and streamline operations. Designed for businesses of all sizes, it integrates seamlessly with existing tools like Google Calendar and Zoom, offering a user-friendly, customizable platform to enhance efficiency and customer experience. Trusted by diverse industries, Amelia combines intelligent automation with a human-like conversational interface.

    Overview Reviews Deals Videos Pricing Cancellation FAQ Alternatives

    Subscribed Reviews

    78% Subscribed Score

    Analysis

    Amelia is a leading conversational AI tool and appointment scheduling plugin. Its key features include human-like conversational interactions, integration with third-party tools (e.g., Google Calendar, Zoom), automated notifications, multi-user management, and multilingual support. Designers, developers, and business managers benefit from its robust functionality, ease of use, and scalability.

    Compared to alternatives (e.g., Intercom, Calendly), Amelia is more cost-effective with flexible pricing models, while its one-time purchase option appeals to small businesses. It outperforms competitors in customization and seamless WordPress integration but has a steeper setup learning curve and limited advanced customizations without coding.

    Customer support is highly rated, providing prompt and helpful responses. Despite some drawbacks, it’s a comprehensive and cost-efficient solution for businesses needing effective scheduling and conversational automation.

    Subscribed Score Metrics
    28/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    5/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    4/6 Metric Checks
    MetricsScore
    Customer Support5/6
    Security4/6
    Ease of Use5/6
    Value of Money5/6
    Integration4/6
    Popularity5/6
    Radar Chart Table View
    Pros & Cons
    User-friendly and easy to configure
    Responsive and helpful customer support
    Feature-rich and highly customizable
    Works well with WordPress integrations
    Some settings are complex for novices
    Customization for specific needs requires programming
    Lacks some desired event booking features
    Notification emails may occasionally fail

    Reviews of Amelia from other platforms

    4.5
    (2)
    4.5
    (2 Reviews)
    G2 Review
    4.8
    (231)
    4.8
    (231 Reviews)
    Capterra Review

    Other Alternatives

    Intercom is a customer messaging platform that facilitates real-time, personalized communication. It’s used by businesses for live chat, targeted messaging, customer support, and automation. It caters to customer support teams, sales teams, product managers, and marketing teams, enhancing customer relationships and experiences.

    See All alternatives