WSO2 Identity Server Reviews - Pros & Cons, Ratings & more - 2025
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WSO2 Identity Server
78%
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  • Identity and Access Management
  • WSO2 Identity Server
  • Review

    • WSO2 Identity Server

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    78%

    WSO2 Identity Server is a leading open-source Customer Identity and Access Management (CIAM) solution that enhances digital user experiences. It supports single sign-on, multi-factor authentication, social login, and fine-grained access control for robust access management. With extensive customization capabilities, API-driven architecture, and deployment flexibility, it caters to diverse enterprise needs. Designed to scale, it securely manages over a billion identities across various industries globally.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    78% Subscribed Score

    Analysis

    WSO2 Identity Server is an open-source Customer Identity and Access Management (CIAM) solution designed for developers and IT architects to manage customer and workforce identities securely. Key features include Single Sign-On (SSO), social login, multi-factor authentication, adaptive authentication, API-oriented extensibility, and regulatory compliance tools. It supports on-premises, cloud, and hybrid deployments, providing flexibility for enterprise needs.

    Compared to tools like Okta or Auth0, WSO2 excels in customizability, affordability (open-source nature), and B2B use cases but has a steeper learning curve and less polished documentation. It’s ideal for developers who require API-driven extensibility but less user-friendly for non-technical teams.

    WSO2 offers 24/7 support but configuration complexity may require skilled expertise. Its transparent pricing makes it cost-effective for scaling, but enterprises might need dedicated support for advanced deployments.

    Pros:

    • Highly customizable and extensible.
    • Flexible deployment options.
    • Developer-centric with modern IAM protocols.
    • Affordable for large-scale usage.

    Cons:

    • Complex setup for non-developers.
    • Limited user-friendly documentation.
    Subscribed Score Metrics
    28/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    4/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    5/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    4/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    5/6 Metric Checks
    MetricsScore
    Customer Support4/6
    Security5/6
    Ease of Use4/6
    Value of Money5/6
    Integration5/6
    Popularity5/6
    Radar Chart Table View
    Pros & Cons
    Highly customizable and extensible features.
    Supports multiple authentication protocols.
    Scalable and secure for enterprise use.
    Comprehensive and versatile functionality.
    Steep learning curve for initial setup.
    Limited and complex documentation.
    Advanced configurations can be challenging.
    UI design could be more user-friendly.

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