Case Closed Overview of Reviews & Product Details - 2025
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Case Closed

Case Closed is a robust, CJIS-compliant investigative case management software tailored for multi-jurisdictional agencies and specialized task forces. It streamlines case tracking, collaboration, intelligence sharing, and evidence management, offering secure deployment options either on the cloud or local servers. Trusted globally by law enforcement, anti-human trafficking teams, and NGOs, it enhances efficiency while simplifying operations through multilingual and user-friendly features.

Case Closed

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Scales with You
Scales with You
Grows with your business needs.
Fast & Efficient
Fast & Efficient
Optimized for speed and performance.
Collaborate Easily
Collaborate Easily
Built for teams and communication.

Case Closed is a premier solution in the Investigation Management category, designed specifically for multi-jurisdictional agencies and specialized investigative units. This web-based software is CJIS-compliant and offers deployment options via a secure cloud or on-premises setup. Providing robust features, Case Closed streamlines critical processes, aids collaboration across agencies, and helps manage diverse investigative challenges efficiently. Explore exclusive deals. For alternatives, see Filevine and Resolver.

Why Use Case Closed?

Choosing Case Closed for investigation management provides a comprehensive range of benefits:

  • Comprehensive Case Management: Efficiently track cases electronically while managing entities, evidence (physical and multimedia), confidential informants, and supplemental reports.
  • Collaboration Across Jurisdictions: Enable seamless operations for detectives or investigators working across multiple locations, sharing data and building dossiers collaboratively.
  • De-Confliction Capabilities: Avoid duplicated efforts with tools designed for entity de-confliction and rigorous case reviews.
  • Language and Intelligence Support: Enhance global investigations with support for multiple languages and tools for criminal intelligence gathering and dissemination.
  • Task Force Optimization: Tailored for federal agencies, state organizations, and task forces, the platform provides functionality to link cases, persons, vehicles, and evidence for advanced processing.
  • Ease of Use: Intuitive design ensures investigators can manage large volumes of cases without extensive training, improving time-to-prosecution and reducing administrative burdens.

Who is Case Closed For?

This solution is ideal for:

  • Federal and State Investigation Units: Agencies requiring secure, collaborative case management systems.
  • Specialized Task Forces: Organizations tackling gang investigations, human trafficking, or organized crime benefit from tailored tools and intelligence sharing.
  • Nonprofits and NGOs: Groups addressing international or multi-country investigative needs, including animal welfare or human rights organizations.
  • Law Enforcement: Local departments working with other agencies on task forces or shared criminal investigations.

Case Closed is the trusted choice for agencies needing an adaptable, secure, and feature-rich solution. Experience how this platform transforms investigation workflows and collaboration.

Case Closed Summary

Case Closed is a premier solution in the Investigation Management category, designed specifically for multi-jurisdictional agencies and specialized investigative units. This web-based software is CJIS-compliant and offers deployment options via a secure cloud or on-premises setup. Providing robust features, Case Closed streamlines critical processes, aids collaboration across agencies, and helps manage diverse investigative challenges efficiently. Explore exclusive deals. For alternatives, see Filevine and Resolver.

Why Use Case Closed?

Choosing Case Closed for investigation management provides a comprehensive range of benefits:

  • Comprehensive Case Management: Efficiently track cases electronically while managing entities, evidence (physical and multimedia), confidential informants, and supplemental reports.
  • Collaboration Across Jurisdictions: Enable seamless operations for detectives or investigators working across multiple locations, sharing data and building dossiers collaboratively.
  • De-Confliction Capabilities: Avoid duplicated efforts with tools designed for entity de-confliction and rigorous case reviews.
  • Language and Intelligence Support: Enhance global investigations with support for multiple languages and tools for criminal intelligence gathering and dissemination.
  • Task Force Optimization: Tailored for federal agencies, state organizations, and task forces, the platform provides functionality to link cases, persons, vehicles, and evidence for advanced processing.
  • Ease of Use: Intuitive design ensures investigators can manage large volumes of cases without extensive training, improving time-to-prosecution and reducing administrative burdens.

Who is Case Closed For?

This solution is ideal for:

  • Federal and State Investigation Units: Agencies requiring secure, collaborative case management systems.
  • Specialized Task Forces: Organizations tackling gang investigations, human trafficking, or organized crime benefit from tailored tools and intelligence sharing.
  • Nonprofits and NGOs: Groups addressing international or multi-country investigative needs, including animal welfare or human rights organizations.
  • Law Enforcement: Local departments working with other agencies on task forces or shared criminal investigations.

Case Closed is the trusted choice for agencies needing an adaptable, secure, and feature-rich solution. Experience how this platform transforms investigation workflows and collaboration.

Case Closed reviews

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82%
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Overall rating

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CX 6/6

How good is the customer support based on subscribed’s assessment

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Security 5/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 6/6

How easy is the product to use, based on Subscribed’s assessment?

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Value 6/6

What is the value for money based on Subscribed’s assessment?

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Integration 3/6

How many integrations does the product offer?

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Popularity 4/6

How popular is the product?

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Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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Case Closed

Pricing Range
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This only an estimated pricing range, visit Case Closed pricing page to access all the information by clicking “Visit Now”.

$149 / Month
Deals Available

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82% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

Case Closed is a premier solution in the Investigation Management category, designed specifically for multi-jurisdictional agencies and specialized investigative units. This web-based software is CJIS-compliant and offers deployment options via a secure cloud or on-premises setup. Providing robust features, Case Closed streamlines critical processes, aids collaboration across agencies, and helps manage diverse investigative challenges efficiently. Explore exclusive deals. For alternatives, see Filevine and Resolver.

Why Use Case Closed?

Choosing Case Closed for investigation management provides a comprehensive range of benefits:

  • Comprehensive Case Management: Efficiently track cases electronically while managing entities, evidence (physical and multimedia), confidential informants, and supplemental reports.
  • Collaboration Across Jurisdictions: Enable seamless operations for detectives or investigators working across multiple locations, sharing data and building dossiers collaboratively.
  • De-Confliction Capabilities: Avoid duplicated efforts with tools designed for entity de-confliction and rigorous case reviews.
  • Language and Intelligence Support: Enhance global investigations with support for multiple languages and tools for criminal intelligence gathering and dissemination.
  • Task Force Optimization: Tailored for federal agencies, state organizations, and task forces, the platform provides functionality to link cases, persons, vehicles, and evidence for advanced processing.
  • Ease of Use: Intuitive design ensures investigators can manage large volumes of cases without extensive training, improving time-to-prosecution and reducing administrative burdens.

Who is Case Closed For?

This solution is ideal for:

  • Federal and State Investigation Units: Agencies requiring secure, collaborative case management systems.
  • Specialized Task Forces: Organizations tackling gang investigations, human trafficking, or organized crime benefit from tailored tools and intelligence sharing.
  • Nonprofits and NGOs: Groups addressing international or multi-country investigative needs, including animal welfare or human rights organizations.
  • Law Enforcement: Local departments working with other agencies on task forces or shared criminal investigations.

Case Closed is the trusted choice for agencies needing an adaptable, secure, and feature-rich solution. Experience how this platform transforms investigation workflows and collaboration.

Pros
  • Easy to use and navigate
  • Strong customer service support
  • Effective case tracking and collaboration
  • Highly customizable for specific needs
Cons
  • Occasional slower page loading
  • Customizations may be required for specific fields
  • Frequent updates can be slightly disruptive
  • Some features require initial training to optimize usage
Subscribed Score Metrics
30/36 Metric achieved
MetricsScore
Customer Support6/6
Security5/6
Ease of Use6/6
Value of Money6/6
Integration3/6
Popularity4/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
6/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
5/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
6/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
6/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
3/6 Metric Checks
Case Closed Pricing Range
$149 / Month

Case Closed Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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Case Closed

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Need to cancel Case Closed? Here is how
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Thinking about how to cancel Case Closed this is how you do it!

To cancel a case in a customer service system:

  • Open the case from the list of active cases.
  • Select Cancel Case from the command bar.
  • In the Confirm Cancellation dialog, choose the status: Canceled or Merged.
  • Select Confirm to complete the cancellation.

Cancelled cases are removed from the active list but can be viewed and restored from a dedicated cancelled cases page.

How to Cancel the Case Closed

To cancel a case in a customer service system:

  • Open the case from the list of active cases.
  • Select Cancel Case from the command bar.
  • In the Confirm Cancellation dialog, choose the status: Canceled or Merged.
  • Select Confirm to complete the cancellation.

Cancelled cases are removed from the active list but can be viewed and restored from a dedicated cancelled cases page.

Every else you need to know about Case Closed
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if Case Closed is right for you.

Pricing Range
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This only an estimated pricing range, visit Case Closed pricing page to access all the information by clicking “Visit Now”.

$149 / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now