How to Cancel MoBerries

To cancel a subscription or membership on a platform like MoBerries, you would typically follow these steps, though the exact process may vary depending on the specific platform’s interface:

Canceling a Membership

On a Desktop or Web Browser

• Log in to your MoBerries account.
• Navigate to your profile by clicking on your profile picture or name, usually located in the top right or bottom left corner of the page.
• Click on the "Settings" link from the menu.
• In the settings page, find and click on the "Memberships" or "Subscriptions" tab.
• Locate the membership or subscription you want to cancel.
• Click on the "View Details" or "Edit Membership" button associated with that membership.
• Click on the "Cancel membership" or "Cancel subscription" button.
• Confirm your cancellation by clicking on the "Confirm cancellation" button.

On a Mobile Device

• Open the MoBerries app and log in to your account.
• Tap on the menu icon (usually three lines or a profile picture) in the top left or right corner.
• Select your profile from the menu if you have multiple profiles.
• Tap on the "Settings" link from the menu.
• Swipe through the top menu and tap on the "Memberships" or "Subscriptions" tab.
• Locate and tap on the membership or subscription you want to cancel.
• Tap on the "Edit membership" or "Cancel membership" button.
• Scroll down and tap on the "Confirm cancellation" button.

Key Points to Consider

• When you cancel, your membership will not renew for the upcoming billing period. However, you may still be charged for any content or services accessed before the cancellation if the billing is per-creation or if there are pending charges.
• You will have the option to stay connected with the creator or service as a free member, or you can choose to turn off this option.
• You may be prompted to complete an anonymous exit survey to provide feedback on why you are canceling.

Additional Steps

• If you are required to provide feedback, a popup may appear asking for your reasons for canceling. You may need to enter a minimum number of words to submit this feedback.
• If you do not see an option to cancel, it may be because your subscription has a minimum number of billing cycles before it can be canceled. In this case, you should contact the host or customer support for assistance.