How to Cancel Rolebase

To cancel a Rolebase product, you need to follow these steps, which are generally applicable to subscription-based services. Since specific instructions for Rolebase are not provided, the following guidelines are based on common practices for canceling subscription services.

Accessing Your Account

• Log in to your Rolebase account using your credentials.

Navigating to Subscription Settings

• Go to the account settings or profile section, usually found in the top right corner of the dashboard.
• Look for a section labeled "My Account," "Subscription," or "Billing."

Managing Your Subscription

• Click on "Manage my subscription" or a similar option to view your current subscription details.
• If you have multiple products, you may need to select the specific product you want to cancel.

Initiating Cancellation

• Look for an option to "Cancel subscription," "Remove products," or "Cancel account" at the bottom of the subscription management page.
• For newer accounts, you might need to click "Manage" to manage your subscription before seeing the cancellation options.
• For legacy accounts, the "Cancellations" link might be directly available on the Subscription page.

Selecting Products to Cancel

• If you are canceling individual products from a suite, select the products you want to cancel from the list provided.
• A cancellation summary will appear, listing the products you have selected to cancel.

Confirming Cancellation

• Review the cancellation summary and select the reason for canceling.
• Click "Confirm cancellations" to proceed with the cancellation.

Final Steps

• You may be asked to complete a cancellation survey.
• Confirm the cancellation one last time, and you will receive a notification about the effective date of the cancellation.

Important Notes

• Cancellations are typically effective at the end of the current billing cycle, so you will still have access to the service until then.
• If you are canceling an entire account, you will no longer be able to sign in and access your data after the billing cycle ends.
• Ensure you notify the service provider at least 30 days prior to the end of your subscription term if required by their terms of service.

If you encounter any issues or if the options are not available as described, you may need to contact Rolebase Customer Support for assistance.