How to Cancel Melio

To cancel a Melio payment, follow these steps:

1. Access Melio Platform: Log in to your Melio account via the desktop platform or mobile app.

2. Locate the Payment: Find the specific payment you wish to cancel. This can be done by navigating through your payment history or scheduled payments section.

3. Cancel the Payment: If the payment is still pending, you can usually cancel it directly through the platform. If the payment has already been processed, you will need to contact Melio support for assistance.

4. Contact Support (if necessary): If the payment cannot be canceled through the platform, reach out to Melio’s customer support team. They can help with canceling the payment and initiating any necessary refunds.

5. Refund Processing: After canceling a payment, refunds are typically processed according to Melio’s refund timelines. Keep an eye on your account for updates on the refund status.

For users integrated with QuickBooks, if you want to remove Melio entirely:

1. Disconnect Melio from QuickBooks: Go to the Intuit App Center, find Melio, and click on the "Disconnect" option. If you don’t see this option, you may need to switch to an admin user account.

2. Contact Melio Support: If you encounter issues disconnecting Melio from QuickBooks, contact Melio’s support team for further assistance.

3. Revert to Manual Payments: Once disconnected, you can revert to manual bill payments in QuickBooks.