Cancellation Methods:

Supermove offers multiple methods for cancelling your subscription:

1. Phone: Call Supermove support at 415-991-1969 during their business hours: 9am – 8pm EST, Monday – Friday. Clearly state your intent to cancel your subscription and provide any relevant account details they might require, such as your company name (if applicable) or the email address associated with your account.

2. Email: Send an email to [email protected] clearly stating your intention to cancel your subscription. Include any relevant account details as mentioned above.

3. In-App Chat (if applicable): If you’re using the Supermove Office App, explore the option for in-app live chat. This functionality might provide a real-time way to connect with support and initiate your cancellation request.

Additional Considerations:

• Subscription Access: While cancelling your subscription terminates recurring charges, you might have access to Supermove’s platform until the end of your current billing period.
• Data Retention: Review Supermove’s Terms of Service for details regarding data retention after cancellation. You can likely access their Terms of Service through their website (look for a link in the footer).
• Confirmation: Regardless of the chosen cancellation method, request confirmation from Supermove’s support team upon initiating the process. Inquire about the timeframe for termination and any potential prorated refunds.

By following these steps and considering the additional points, you can effectively initiate the cancellation of your Supermove subscription and ensure a clear understanding of the associated implications.