How to Cancel AllianceHCM
To cancel or transition away from the AllianceHCM product, you need to follow these steps carefully, as the process involves several key actions and communications with your team and AllianceHCM support.
Notification and Planning
- Inform your management and relevant departments about the decision to cancel or transition from AllianceHCM. This will help in planning the transition and ensuring minimal disruption to your operations.
Data Export and Backup
- Ensure you export all necessary data from the AllianceHCM system, including employee records, pay history, tax documents, and any other critical information. You can use the MyPay portal to access and download this data.
Notify AllianceHCM Administrators
- Contact your company’s AllianceHCM administrator to inform them of the decision to cancel the service. They will be able to guide you through the internal processes and ensure that all necessary steps are taken.
Transition to New System
- If you are transitioning to a new HR and payroll system, start the onboarding process with the new provider. Ensure that the new system can integrate with any existing systems you are retaining, such as time-off management or scheduling tools.
Password and Account Management
- If employees are still using MyPay, ensure that their passwords are reset or managed appropriately during the transition. If passwords are disabled due to inactivity, they will need to be reset by the payroll or human resources department.
Communication with Employees
- Inform all employees about the change and provide them with instructions on how to access their information and perform necessary tasks during the transition period.
Technical Support
- If you encounter any technical issues during the transition, you can reach out to AllianceHCM support through the form on their website. However, note that AllianceHCM staff cannot access employee accounts or information directly; you will need to work through your company’s administrator.
Final Steps
- Once the transition is complete, confirm with your administrator that all data has been exported and that the AllianceHCM system is no longer in use. Ensure that any login credentials and access to the old system are revoked to maintain data security.
By following these steps, you can ensure a smooth transition away from the AllianceHCM product and minimize any disruptions to your HR and payroll operations.