ALTOSPAM

Visit Website

77%

Altospam is a French email security solution offering advanced spam, virus, phishing, and ransomware protection with over 99.9% filtering efficiency. Designed for businesses of all sizes, it ensures compliance with data regulations while providing a user-friendly interface for seamless management. Highly reliable and cost-effective, Altospam enhances email security without compromising legitimate communications.

Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

How to Cancel ALTOSPAM

To cancel your ALTOSPAM Mailsafe service, follow these steps:

Notification and Precedent

The contract for ALTOSPAM’s Mailsafe service is typically for a year, renewed by tacit renewal. However, you can terminate the contract at any time.

Steps to Cancel

You need to send a formal letter to ALTOSPAM to initiate the cancellation process.
The letter must be sent via registered mail.
Ensure you respect a 15-day notice period before the cancellation takes effect.

Example of Cancellation Letter

Your cancellation letter should include the following details:

Your company name and contact information.
The specific service (Mailsafe) you wish to cancel.
The effective date of cancellation, taking into account the 15-day notice period.

Post-Cancellation

After sending the cancellation letter, your service will be terminated on the specified date. Here are some additional considerations:

DNS Changes: You may need to revert any DNS changes made to direct email traffic through ALTOSPAM’s servers. This involves changing the MX records in your DNS zone back to their original settings.
Email Routing: Ensure that your email system is configured to receive emails directly without passing through ALTOSPAM’s servers once the service is terminated.
Support: If you encounter any issues during the cancellation process, you can contact ALTOSPAM’s support team for assistance.

By following these steps, you can effectively cancel your ALTOSPAM Mailsafe service.