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Artera

Artera is a patient communication platform revolutionizing healthcare by prioritizing customer service. It offers connected patient experiences, empowers organizations, supports multichannel communication, and provides secure, multilingual messaging for healthcare providers, administrative staff, patients, and organizations.

Artera

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What is Artera?

Artera is a patient communication platform that aims to revolutionize the healthcare industry by prioritizing customer service. Formerly known as WELL Health®, Artera enables seamless two-way conversations between patients and their healthcare teams through secure, multilingual messaging across various channels such as text, email, and telephone. By consolidating disparate touchpoints into a unified and intuitive channel, Artera enhances patient experiences, empowers healthcare organizations to deliver exceptional customer service, and ultimately leads to happier staff, healthier patients, and more profitable organizations.

Why Choose Artera?

In a healthcare landscape where patient communication is crucial, Artera stands out by:

  1. Connected Patient Experiences: Artera facilitates connected patient experiences by providing a platform for seamless communication between patients and healthcare providers. This leads to improved patient satisfaction and outcomes.
  2. Empowering Organizations: Artera empowers healthcare organizations to deliver top-tier customer service by streamlining communication processes, enhancing efficiency, and fostering meaningful interactions with patients.
  3. Multichannel Communication: With support for multiple communication channels, including text, email, and telephone, Artera ensures that patients can engage with their healthcare teams in a way that is convenient and accessible to them.
  4. Secure and Multilingual Messaging: Artera prioritizes security and offers multilingual messaging capabilities to cater to diverse patient populations, ensuring that communication is both safe and inclusive.

Who Can Benefit from Artera?

Artera is designed to benefit a wide range of users within the healthcare industry, including:

  1. Healthcare Providers: Healthcare providers can leverage Artera to streamline patient communication, improve patient engagement, and enhance the overall quality of care provided.
  2. Administrative Staff: Administrative staff can use Artera to manage patient communication more efficiently, reducing administrative burdens and improving operational workflows.
  3. Patients: Patients benefit from Artera by having a convenient and secure platform to communicate with their healthcare providers, leading to better care coordination and outcomes.
  4. Healthcare Organizations: Healthcare organizations can enhance their customer service, increase patient satisfaction, and drive profitability by implementing Artera as their patient communication solution.

Artera is a transformative patient communication platform that is revolutionizing the healthcare industry by prioritizing customer service. With its focus on connected patient experiences, organizational empowerment, multichannel communication, and secure messaging, Artera is leading the way in delivering happier staff, healthier patients, and more profitable organizations.

Artera Summary

What is Artera?

Artera is a patient communication platform that aims to revolutionize the healthcare industry by prioritizing customer service. Formerly known as WELL Health®, Artera enables seamless two-way conversations between patients and their healthcare teams through secure, multilingual messaging across various channels such as text, email, and telephone. By consolidating disparate touchpoints into a unified and intuitive channel, Artera enhances patient experiences, empowers healthcare organizations to deliver exceptional customer service, and ultimately leads to happier staff, healthier patients, and more profitable organizations.

Why Choose Artera?

In a healthcare landscape where patient communication is crucial, Artera stands out by:

  1. Connected Patient Experiences: Artera facilitates connected patient experiences by providing a platform for seamless communication between patients and healthcare providers. This leads to improved patient satisfaction and outcomes.
  2. Empowering Organizations: Artera empowers healthcare organizations to deliver top-tier customer service by streamlining communication processes, enhancing efficiency, and fostering meaningful interactions with patients.
  3. Multichannel Communication: With support for multiple communication channels, including text, email, and telephone, Artera ensures that patients can engage with their healthcare teams in a way that is convenient and accessible to them.
  4. Secure and Multilingual Messaging: Artera prioritizes security and offers multilingual messaging capabilities to cater to diverse patient populations, ensuring that communication is both safe and inclusive.

Who Can Benefit from Artera?

Artera is designed to benefit a wide range of users within the healthcare industry, including:

  1. Healthcare Providers: Healthcare providers can leverage Artera to streamline patient communication, improve patient engagement, and enhance the overall quality of care provided.
  2. Administrative Staff: Administrative staff can use Artera to manage patient communication more efficiently, reducing administrative burdens and improving operational workflows.
  3. Patients: Patients benefit from Artera by having a convenient and secure platform to communicate with their healthcare providers, leading to better care coordination and outcomes.
  4. Healthcare Organizations: Healthcare organizations can enhance their customer service, increase patient satisfaction, and drive profitability by implementing Artera as their patient communication solution.

Artera is a transformative patient communication platform that is revolutionizing the healthcare industry by prioritizing customer service. With its focus on connected patient experiences, organizational empowerment, multichannel communication, and secure messaging, Artera is leading the way in delivering happier staff, healthier patients, and more profitable organizations.

Artera reviews

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Overall rating

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CX 6/6

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Security 5/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 6/6

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Value 6/6

What is the value for money based on Subscribed’s assessment?

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Integration 5/6

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Popularity 5/6

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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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Artera

Pricing Range
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This only an estimated pricing range, visit Artera pricing page to access all the information by clicking “Visit Now”.

$1.25k / Month
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91% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

What is Artera?

Artera is a patient communication platform that aims to revolutionize the healthcare industry by prioritizing customer service. Formerly known as WELL Health®, Artera enables seamless two-way conversations between patients and their healthcare teams through secure, multilingual messaging across various channels such as text, email, and telephone. By consolidating disparate touchpoints into a unified and intuitive channel, Artera enhances patient experiences, empowers healthcare organizations to deliver exceptional customer service, and ultimately leads to happier staff, healthier patients, and more profitable organizations.

Why Choose Artera?

In a healthcare landscape where patient communication is crucial, Artera stands out by:

  1. Connected Patient Experiences: Artera facilitates connected patient experiences by providing a platform for seamless communication between patients and healthcare providers. This leads to improved patient satisfaction and outcomes.
  2. Empowering Organizations: Artera empowers healthcare organizations to deliver top-tier customer service by streamlining communication processes, enhancing efficiency, and fostering meaningful interactions with patients.
  3. Multichannel Communication: With support for multiple communication channels, including text, email, and telephone, Artera ensures that patients can engage with their healthcare teams in a way that is convenient and accessible to them.
  4. Secure and Multilingual Messaging: Artera prioritizes security and offers multilingual messaging capabilities to cater to diverse patient populations, ensuring that communication is both safe and inclusive.

Who Can Benefit from Artera?

Artera is designed to benefit a wide range of users within the healthcare industry, including:

  1. Healthcare Providers: Healthcare providers can leverage Artera to streamline patient communication, improve patient engagement, and enhance the overall quality of care provided.
  2. Administrative Staff: Administrative staff can use Artera to manage patient communication more efficiently, reducing administrative burdens and improving operational workflows.
  3. Patients: Patients benefit from Artera by having a convenient and secure platform to communicate with their healthcare providers, leading to better care coordination and outcomes.
  4. Healthcare Organizations: Healthcare organizations can enhance their customer service, increase patient satisfaction, and drive profitability by implementing Artera as their patient communication solution.

Artera is a transformative patient communication platform that is revolutionizing the healthcare industry by prioritizing customer service. With its focus on connected patient experiences, organizational empowerment, multichannel communication, and secure messaging, Artera is leading the way in delivering happier staff, healthier patients, and more profitable organizations.

Pros
  • Easy communication with patients through text.
  • Faster responses and reduced phone calls.
  • Automated appointment reminders save time.
  • User-friendly and efficient for staff and patients.
Cons
  • Occasional glitches in automated messages.
  • Logging in can require repetitive steps.
  • Limited notification or alerts for unanswered messages.
Subscribed Score Metrics
33/36 Metric achieved
MetricsScore
Customer Support6/6
Security5/6
Ease of Use6/6
Value of Money6/6
Integration5/6
Popularity5/6
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Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
6/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
5/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
6/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
6/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
5/6 Metric Checks
Artera Pricing Range
$1.25k / Month

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What else exists next to Artera
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Need to cancel Artera? Here is how
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Steps to Cancel Artera Subscription.

Canceling your Artera subscription is a straightforward process. You can follow a few simple steps to initiate the cancellation or explore options to switch to a different plan. For detailed instructions, refer to Artera Cancellation Guide.

How to Cancel the Artera

Steps to Cancel Artera Subscription.

Canceling your Artera subscription is a straightforward process. You can follow a few simple steps to initiate the cancellation or explore options to switch to a different plan. For detailed instructions, refer to Artera Cancellation Guide.

Every else you need to know about Artera
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if Artera is right for you.

Pricing Range
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This only an estimated pricing range, visit Artera pricing page to access all the information by clicking “Visit Now”.

$1.25k / Month
Visit Now