Atera Overview of Reviews & Product Details - 2025
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Atera

Atera is an all-in-one IT management solution combining Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation. Empowered by Action AI™, it streamlines IT operations, enhances service quality, and automates issue resolution to save time. Designed for MSPs and IT departments, Atera offers real-time diagnostics, unlimited device management, and advanced analytics with a simple per-technician pricing model.

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Atera is a comprehensive solution in the Remote Device Management category, offering a powerful all-in-one platform tailored for IT professionals and managed service providers (MSPs). By integrating Remote Monitoring and Management (RMM), helpdesk, ticketing, automation tools, and the innovative Action AI™ technology, Atera simplifies IT operations across unlimited devices. Its user-friendly interface and per-technician pricing model enable businesses to enhance efficiency, optimize workflows, and reduce operational costs effortlessly. Explore exclusive deals. For alternative solutions, consider Kaseya VSA and NinjaOne.

Why Use Atera?

Choosing Atera delivers exceptional advantages:

  • Comprehensive IT Management: Atera combines RMM, helpdesk, ticketing, automation, and AI-driven capabilities like automated ticket resolutions to streamline IT operations, enabling faster response times and enhanced service quality.
  • Unlimited Device Management: With a transparent per-technician pricing model, businesses can monitor and manage an unlimited number of devices without incurring extra costs, ensuring scalability and cost-efficiency.
  • Action AI™ Technology: The AI-powered platform resolves up to 50% of Tier-1 tickets automatically and assists technicians with script generation, ticket summaries, and suggested solutions, vastly improving productivity.
  • Powerful Automation: Atera automates routine tasks like system updates, software patching, and ticket management, freeing IT teams to focus on high-value activities.
  • Advanced Analytics: Integrated reporting and dashboards provide actionable insights into system performance, ticketing trends, and operational efficiency for data-driven decisions.

Who is Atera For?

Atera caters to a diverse range of users and industries:

  • IT Departments: Atera’s automation tools and centralized system streamline management, ensuring IT teams can handle infrastructure across multiple locations effectively.
  • Managed Service Providers (MSPs): By offering unlimited device management, Atera provides MSPs with unparalleled scalability to cater to multiple clients seamlessly.
  • Small to Medium Businesses (SMBs): With its pay-per-technician model, Atera is a cost-effective solution, enabling smaller organizations to access enterprise-grade IT management tools.
  • IT Consultants: Atera’s remote monitoring, real-time diagnostics, and intuitive functionalities empower consultants to deliver superior services with minimal resources.

Atera is essential for IT professionals looking to revolutionize their management processes. From streamlined ticketing to advanced analytics, Atera offers unmatched tools to enhance operational efficiency and deliver superior IT support.

Atera Summary

Atera is a comprehensive solution in the Remote Device Management category, offering a powerful all-in-one platform tailored for IT professionals and managed service providers (MSPs). By integrating Remote Monitoring and Management (RMM), helpdesk, ticketing, automation tools, and the innovative Action AI™ technology, Atera simplifies IT operations across unlimited devices. Its user-friendly interface and per-technician pricing model enable businesses to enhance efficiency, optimize workflows, and reduce operational costs effortlessly. Explore exclusive deals. For alternative solutions, consider Kaseya VSA and NinjaOne.

Why Use Atera?

Choosing Atera delivers exceptional advantages:

  • Comprehensive IT Management: Atera combines RMM, helpdesk, ticketing, automation, and AI-driven capabilities like automated ticket resolutions to streamline IT operations, enabling faster response times and enhanced service quality.
  • Unlimited Device Management: With a transparent per-technician pricing model, businesses can monitor and manage an unlimited number of devices without incurring extra costs, ensuring scalability and cost-efficiency.
  • Action AI™ Technology: The AI-powered platform resolves up to 50% of Tier-1 tickets automatically and assists technicians with script generation, ticket summaries, and suggested solutions, vastly improving productivity.
  • Powerful Automation: Atera automates routine tasks like system updates, software patching, and ticket management, freeing IT teams to focus on high-value activities.
  • Advanced Analytics: Integrated reporting and dashboards provide actionable insights into system performance, ticketing trends, and operational efficiency for data-driven decisions.

Who is Atera For?

Atera caters to a diverse range of users and industries:

  • IT Departments: Atera’s automation tools and centralized system streamline management, ensuring IT teams can handle infrastructure across multiple locations effectively.
  • Managed Service Providers (MSPs): By offering unlimited device management, Atera provides MSPs with unparalleled scalability to cater to multiple clients seamlessly.
  • Small to Medium Businesses (SMBs): With its pay-per-technician model, Atera is a cost-effective solution, enabling smaller organizations to access enterprise-grade IT management tools.
  • IT Consultants: Atera’s remote monitoring, real-time diagnostics, and intuitive functionalities empower consultants to deliver superior services with minimal resources.

Atera is essential for IT professionals looking to revolutionize their management processes. From streamlined ticketing to advanced analytics, Atera offers unmatched tools to enhance operational efficiency and deliver superior IT support.

Atera reviews

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CX 5/6

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Security 5/6

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Ease of Use 6/6

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Value 6/6

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Integration 4/6

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Popularity 6/6

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Atera

Pricing Range
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This only an estimated pricing range, visit Atera pricing page to access all the information by clicking “Visit Now”.

$129-$219 / Month
Deals Available

This product comes with a special deal, see details

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Analysis

Atera is a comprehensive solution in the Remote Device Management category, offering a powerful all-in-one platform tailored for IT professionals and managed service providers (MSPs). By integrating Remote Monitoring and Management (RMM), helpdesk, ticketing, automation tools, and the innovative Action AI™ technology, Atera simplifies IT operations across unlimited devices. Its user-friendly interface and per-technician pricing model enable businesses to enhance efficiency, optimize workflows, and reduce operational costs effortlessly. Explore exclusive deals. For alternative solutions, consider Kaseya VSA and NinjaOne.

Why Use Atera?

Choosing Atera delivers exceptional advantages:

  • Comprehensive IT Management: Atera combines RMM, helpdesk, ticketing, automation, and AI-driven capabilities like automated ticket resolutions to streamline IT operations, enabling faster response times and enhanced service quality.
  • Unlimited Device Management: With a transparent per-technician pricing model, businesses can monitor and manage an unlimited number of devices without incurring extra costs, ensuring scalability and cost-efficiency.
  • Action AI™ Technology: The AI-powered platform resolves up to 50% of Tier-1 tickets automatically and assists technicians with script generation, ticket summaries, and suggested solutions, vastly improving productivity.
  • Powerful Automation: Atera automates routine tasks like system updates, software patching, and ticket management, freeing IT teams to focus on high-value activities.
  • Advanced Analytics: Integrated reporting and dashboards provide actionable insights into system performance, ticketing trends, and operational efficiency for data-driven decisions.

Who is Atera For?

Atera caters to a diverse range of users and industries:

  • IT Departments: Atera’s automation tools and centralized system streamline management, ensuring IT teams can handle infrastructure across multiple locations effectively.
  • Managed Service Providers (MSPs): By offering unlimited device management, Atera provides MSPs with unparalleled scalability to cater to multiple clients seamlessly.
  • Small to Medium Businesses (SMBs): With its pay-per-technician model, Atera is a cost-effective solution, enabling smaller organizations to access enterprise-grade IT management tools.
  • IT Consultants: Atera’s remote monitoring, real-time diagnostics, and intuitive functionalities empower consultants to deliver superior services with minimal resources.

Atera is essential for IT professionals looking to revolutionize their management processes. From streamlined ticketing to advanced analytics, Atera offers unmatched tools to enhance operational efficiency and deliver superior IT support.

Pros
  • Comprehensive all-in-one solution
  • Cost-effective per technician pricing
  • User-friendly and intuitive dashboard
  • Efficient automation and patch management
Cons
  • Limited report customization options
  • Steep learning curve for advanced features
  • Occasional ticket duplication issues
  • Pricing can be high for small businesses
Subscribed Score Metrics
32/36 Metric achieved
MetricsScore
Customer Support5/6
Security5/6
Ease of Use6/6
Value of Money6/6
Integration4/6
Popularity6/6
Radar Chart Table View
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
6/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
5/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
6/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
5/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
4/6 Metric Checks
Atera Pricing Range
$129-$219 / Month

Atera Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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Atera
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What else exists next to Atera
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A list of platforms similar to Atera, helping you evaluate which tool best matches your needs.

Need to cancel Atera? Here is how
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Thinking about how to cancel Atera this is how you do it!

To cancel Atera, you typically need to delete the agent from devices. This can be done via the Devices page, Agent Console, or using scripts. Ensure all monitored devices are reassigned before deletion. Contact support for assistance if needed.

How to Cancel the Atera

To cancel Atera, you typically need to delete the agent from devices. This can be done via the Devices page, Agent Console, or using scripts. Ensure all monitored devices are reassigned before deletion. Contact support for assistance if needed.

Every else you need to know about Atera
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if Atera is right for you.

Pricing Range
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This only an estimated pricing range, visit Atera pricing page to access all the information by clicking “Visit Now”.

$129-$219 / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now