How to Cancel AVG Antivirus Business Edition
To cancel your AVG Antivirus Business Edition subscription, follow these steps:
Logging Into Your AVG Account
- Open your web browser and navigate to the official AVG website.
- Log in to your AVG account using your credentials.
Navigating to the Subscription Section
- Once logged in, navigate to the "Subscriptions" or "Account Settings" section. This is usually found under the "My AVG" or "My Account" tab.
Canceling the Subscription
- In the subscription section, locate your active AVG Antivirus Business Edition subscription.
- Click on the "Cancel" or "Unsubscribe" button associated with this subscription.
- Follow the on-screen instructions to confirm the cancellation.
Confirming Cancellation
- You may be prompted to provide a reason for canceling or to confirm your decision. Complete these steps as instructed.
- After confirming, you will receive a confirmation email from AVG.
Verifying Cancellation
- To ensure the cancellation was successful, check your AVG account or look for the confirmation email.
Additional Steps for Refund (If Eligible)
If you are within the 30-day money-back guarantee period, you can request a refund:
- For purchases made directly from AVG’s online retail stores or through Google Play, follow the instructions provided in your purchase confirmation email or invoice to contact the relevant AVG company.
- Provide the necessary details such as the email address used for the purchase and the Transaction ID if the purchase was made through Google Play.
- If you purchased through Google Play, you can find the Transaction ID in the email confirming your purchase or by logging into the Google Payments portal.
Important Notes
- If you purchased the AVG Antivirus Business Edition from a reseller (including physical stores or other online stores like the Apple App Store), you need to contact the reseller directly for their cancellation and refund policy.
- Canceling your subscription does not immediately remove the software from your computer, but you will not receive further updates or premium features after the current subscription period ends.