How to Cancel AVS Audio Editor

To cancel and request a refund for the AVS Audio Editor, follow these steps:

Uninstalling the Software

• Go to Start > All Programs > AVS4YOU > Uninstall.
• Make sure to click the "Check All" button to remove all AVS4YOU software components.
• Download and run the utility from the AVS4YOU website to completely remove any remaining software traces.

Requesting a Refund

• Ensure you are within the acceptable timeframe for a refund. AVS4YOU typically offers refunds if you encounter errors that prevent you from using the software, experience hardware incompatibility issues, or if you accidentally bought the software more than once.

Steps for Refund Request

• Contact the AVS4YOU technical support team via their support email or the contact form on their website.
• Provide detailed information about the issue, including screenshots of error messages, log files, detailed descriptions of your actions, and file samples if requested.
• If the issue is due to hardware incompatibility or other eligible reasons, the support team will guide you through the process.

Refund Process

• Once your refund request is approved, you will receive an email notification.
• The refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.

Important Notes

• Refunds are not given for immediate changes of heart or if the reasons for the refund are clearly stated on the official website as not being supported features.
• If your refund is declined and you disagree, you can apply to your bank to initiate a chargeback. However, this will result in your registration name being blocked, preventing you from using future versions of the software.

Returning Physical Products (if applicable)

• If you purchased a physical product, you need to mail it back to the specified address: 750 Morse Avenue, Elk Grove Village, IL 60007.
• You will be responsible for paying the shipping costs for returning the item. These costs are non-refundable.

By following these steps, you can ensure a smooth cancellation and refund process for the AVS Audio Editor.