How to Cancel Backupify

To cancel your Backupify account, follow these steps:

For Paid Accounts

• Log in to your Backupify account.
• Navigate to the payments section of the site.
• Click on the "Cancel Account" link.
• Confirm the cancellation. This will immediately stop backups, and all your content will be removed from the service. Note that this action is irreversible, and you will not be charged again after the current paid month.

For Free Accounts

• Free accounts cannot be removed. However, you can obfuscate your profile information to protect your privacy.
  • Log in to your account and go to the profile or options settings.
  • Change your personal information (email, name, address) to generic, random data.
  • If possible, use fields like homepage/URL or long text fields (such as Description) to add a message, for example: <a href="https://www.deleteme.com/what-sites-we-cover-for-individuals/">https://www.deleteme.com/what-sites-we-cover-for-individuals/</a>.

Additional Steps

• If you used a third-party login (like Facebook or Twitter) to sign up, revoke all access from Backupify.
• For Google Workspace domain accounts, ensure you remove the Backupify app from the Google Admin portal’s Apps menu after canceling the service.

Contacting Support

If you need further assistance or if you are unable to cancel your account through the above steps, open a support case through the helpdesk at helpdesk.kaseya.com. Only the owner of the Backupify account can request cancellation.

Data Considerations

• Before canceling, ensure you have downloaded or backed up any necessary data, as it will be removed and cannot be recovered once the account is canceled.
• Publicly visible text and images may not be properly removed even after account cancellation. Edit or remove them manually if necessary.