Biggest Competitor of Salesforce: Identifying Salesforce’s Main Rival

05 December 2023 - Customer Service Software Proposal Software Customer Relationship Management

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Biggest Competitor of Salesforce: Identifying Salesforce’s Main Rival

Salesforce is a leading player in the customer relationship management (CRM) industry, offering a comprehensive suite of applications for businesses to manage their customer interactions, data, and processes. However, in the competitive landscape of CRM, Salesforce faces stiff competition from several other companies. This article will identify Salesforce’s main rival and provide an overview of some relevant SaaS products for the SaaS subscription stack.

Salesforce’s Main Rival

Based on various sources¹ ² ³ ⁴, the biggest competitor of Salesforce is Oracle, followed closely by Microsoft Dynamics 365 and HubSpot.

Oracle⁵: Oracle is an American multinational computing company that offers a comprehensive suite of cloud applications and cloud platform services. It is positioned in the third place of the CRM global market with almost $40 billion of annual revenues between all its segments and 135,000 employees⁴.
Microsoft Dynamics 365⁶ ⁷: Microsoft Dynamics 365 is a portfolio of intelligent business applications that delivers superior operational efficiency and breakthrough customer experiences enabling businesses to become more agile and reduce complexity without increasing costs⁶.
HubSpot⁸ ⁹: HubSpot is a customer platform with all the software, integrations, and resources you need to connect your marketing, sales, content management, and customer service. HubSpot’s connected platform enables you to grow your business faster by focusing on what matters most: your customers⁸.

Relevant SaaS Products for the SaaS Subscription Stack

Here are some relevant SaaS products that can be included in the SaaS subscription stack:

Whop¹⁰: Whop provides entrepreneurial communities and software to help you earn online. It offers a marketplace for really cool internet products.
Stripe Billing¹¹ ¹²: Stripe Billing lets you bill and manage customers however you want—from simple recurring billing to usage-based billing and sales-negotiated contracts. It helps you collect and retain more revenue, automate revenue management workflows, and accept payments globally¹¹.
Chargebee¹³ ¹⁴: Chargebee is a comprehensive business management bundle that addresses all your sales and marketing needs, saving you the hassle of using multiple applications¹³.
Zuora¹⁵ ¹⁶: Zuora provides a monetization platform that unlocks new business opportunities and automates complex revenue streams — for a variety of industries and use cases¹⁵.
Pabbly¹⁷ ¹⁸: Pabbly offers a comprehensive suite of products that includes Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, and Pabbly Email Verification¹⁷.

Conclusion

While Salesforce continues to be a dominant player in the CRM industry, it faces significant competition from companies like Oracle, Microsoft Dynamics 365, and HubSpot. These competitors offer robust CRM solutions that rival Salesforce in terms of features, capabilities, and market share. Additionally, the SaaS subscription stack is enriched by products like Whop, Stripe Billing, Chargebee, Zuora, and Pabbly, which offer unique solutions for various aspects of subscription management and billing.