Does Shopify Have OMS? Exploring Order Management Features

25 November 2023 - E-Commerce

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Does Shopify Have OMS? Exploring Order Management Features

Shopify, a platform for businesses of all sizes to create an online store, does indeed have an Order Management System (OMS)¹ ². This system helps businesses keep track of orders, customers, and inventory¹. However, it’s important to note that Shopify does not provide an OMS to manage a complex eCommerce business with multiple sales channels and fulfillment nodes¹ ³. Instead, it runs its “Shopify app store” that provides a marketplace of third-party solutions that can be integrated into the Shopify eCommerce platform¹ ³.

Key Features of Shopify’s OMS

Real-time visibility of order status: Shopify offers real-time visibility of order status, allowing businesses to keep track of their orders in real-time⁴.
Automatic order updates: Shopify provides automatic order updates, ensuring that businesses are always up-to-date with their order status⁴.
Bulk printing and fulfillment: Shopify supports bulk printing and fulfillment, making it easier for businesses to manage large volumes of orders⁴.
Fulfillment automations: Shopify offers fulfillment automations to increase efficiency and reduce errors⁴.

Examples of SaaS eCommerce Platforms

Sellozo: Sellozo, a standout in the world of SaaS eCommerce, offers an AI-driven automation platform and fully managed services with transparent flat-fee pricing⁵.
BigCommerce: BigCommerce is another popular SaaS eCommerce platform that offers a range of features to help businesses build and manage their online stores⁵.
Trellis: Trellis is a SaaS tool that offers automated order processing⁵.
WooCommerce: WooCommerce is a SaaS eCommerce platform that allows businesses to sell online and offer curbside pickup and local delivery⁵.

Conclusion

In conclusion, Shopify does have an OMS that helps businesses keep track of orders, customers, and inventory¹ ². However, for managing a complex eCommerce business with multiple sales channels and fulfillment nodes, Shopify provides a marketplace of third-party solutions that can be integrated into the Shopify eCommerce platform¹ ³. Other examples of SaaS eCommerce platforms include Sellozo, BigCommerce, Trellis, and WooCommerce⁵.

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