Google Free CRM: Exploring Free Customer Relationship Management Solutions by Google

05 December 2023 - Customer Relationship Management

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Google Free CRM: Exploring Free Customer Relationship Management Solutions by Google

In the world of business, customer relationship management (CRM) is a critical aspect of maintaining and growing customer relationships. Google, known for its wide array of free and paid tools, offers several solutions that can be used as a CRM. This article will explore these free CRM solutions by Google and outline some relevant SaaS products for the SaaS subscription stack.

Google’s CRM Solutions

1. Google Contacts ¹

Google Contacts is a free tool that allows you to store and organize your contacts. It can be used as a basic CRM to manage your customer relationships. You can add notes to each contact, create labels for easy searching, and even track your interactions with each contact.

2. Google Sheets ¹

Google Sheets can be used as a simple CRM. You can create a spreadsheet to track your customers, their contact information, and any interactions you have with them. With the ability to share the spreadsheet with your team, everyone can have access to the same information.

3. Google Workspace ¹

Google Workspace, formerly known as G Suite, offers a range of tools that can be used as a CRM. These include Gmail for email communication, Google Calendar for scheduling, Google Meet for video conferencing, and Google Drive for document storage and collaboration.

4. Streak ²

Streak is a CRM that integrates directly with Gmail. It allows you to track leads, schedule emails, set up reminders, and more, all from within your Gmail inbox².

5. i CRM for Gmail ³

i CRM for Gmail is a cloud-based CRM that displays inside of Gmail inbox on in any browser and on mobile via the Gmail Mobile App³.

Relevant SaaS Products for the SaaS Subscription Stack

Chargebee: A subscription management software that handles recurring billing and invoicing at scale⁴.
FastSpring: A comprehensive subscription management software for SaaS⁴.
Chargify: A platform that manages recurring billing and payments⁴.
Paddle: A platform that provides a complete payments, tax, and subscriptions solution for SaaS⁵.
Zuora: A monetization platform that unlocks new business opportunities and automates complex revenue streams⁶.
SaaSOPTICS: A financial operations platform that enables B2B SaaS teams to manage any GTM, calculate revenue, and generate custom, drillable reports⁷.

Conclusion

Google offers several free tools that can be used as a CRM for managing customer relationships. While these tools may not have all the features of a dedicated CRM system, they can be a good starting point for small businesses or startups. Additionally, there are several SaaS products available that can enhance your CRM capabilities and streamline your SaaS subscription stack.

Google Free CRM: Exploring Free Customer Relationship Management Solutions by Google

Google Free CRM: Exploring Free Customer Relationship Management Solutions by Google