Bria Reviews - Pros & Cons, Ratings & more - 2025
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Bria
69%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Review

    • Bria

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    69%

    Bria is a robust softphone solution for seamless communication across desktop and mobile devices. It integrates VoIP services, call servers, or IP PBX systems, enabling HD audio and video calls, messaging, screen sharing, and conferencing. Bria offers user-friendly features like call recording, transfer, and centralized account management, making it ideal for individuals and teams. Flexible pricing plans cater to personal use, small teams, and enterprises.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    69% Subscribed Score

    Analysis

    Bria (formerly X-Lite) is a robust SIP VoIP softphone for seamless communication, featuring HD audio/video calls, team messaging, file sharing, and conferencing for up to 200 participants. It suits remote teams, developers, and customer support. Plans: Solo Free (basic) to Teams Pro ($9.95/user/month). Unlike competitors like RingEX and 3CX, Bria excels in interface simplicity but lacks reliability in mixed device setups. Customer support is rated average, with frequent updates enhancing stability. Overall, Bria offers cost-effective VOIP for small/mid-sized teams, though some may prefer deeper integrations elsewhere.

    Subscribed Score Metrics
    25/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    3/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    4/6 Metric Checks
    MetricsScore
    Customer Support3/6
    Security4/6
    Ease of Use5/6
    Value of Money5/6
    Integration4/6
    Popularity4/6
    Radar Chart Table View
    Pros & Cons
    Easy to set up and use
    Call quality is stable and clear
    Supports multiple devices and VoIP providers
    Includes useful features like call recording and forwarding
    Frequent updates required
    Interface feels outdated
    Limited device support per user
    Customer support response can be slow

    Reviews of Bria from other platforms

    4.4
    (64)
    4.4
    (64 Reviews)
    G2 Review
    4.1
    (103)
    4.1
    (103 Reviews)
    Capterra Review
    1.6
    (46)
    1.6
    (46 Reviews)
    Trustpilot Review

    Other Alternatives

    Zoiper is a versatile VoIP softphone solution trusted by businesses of all sizes, including call centers and service providers. It offers seamless compatibility with multiple operating systems and devices, enabling audio and video calls, voicemail-to-email, conferencing, and more. With free and premium options, Zoiper is designed to simplify communication while being cost-effective and user-friendly. Ideal for remote teams and enterprises seeking reliable voice communication integration.

    See All alternatives