How to Cancel BrightSide (2026)

How to cancel BrightSide

To cancel a BrightSide product, follow these steps based on the type of service you are using:

For BrightSide Health services, such as medication or therapy plans:

1. Log into your BrightSide Portal.
2. Select "Settings" from the menu bar.
3. Choose "Manage Plan."
4. Click on "Cancel My Medication Plan" or "Cancel My Therapy Plan," depending on your subscription type.
5. Before canceling, it is recommended to contact your provider to discuss the best course of action for your treatment.

For BrightSide Financial Care services:

1. Contact BrightSide’s client services directly via email at [email protected].
2. Request termination of your account and services.

For BrightSide Boutique returns:

1. Log into your BrightSide Boutique account.
2. Select the order with the item(s) you wish to return.
3. Click on the "Request Return" button and follow the instructions.
4. Ensure items are in unworn condition with original packaging and tags.
5. Ship the item back as instructed, including the packing slip or order number.

Note that each service has its own specific cancellation or return process.