Canny Overview of Reviews & Product Details - 2025
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Canny

Canny is a user feedback management tool that helps teams collect, organize, and prioritize customer insights. With features like feedback scoring, public roadmaps, and changelog updates, it enables more transparent product development. Easy integrations with popular tools streamline workflows, making it an ideal solution for businesses aiming to align with customer needs effectively.

Canny

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Eco-Friendly
Eco-Friendly
Designed with sustainability in mind.
Plug & Play Setup
Plug & Play Setup
Get started in minutes, not weeks.
Expert Support
Expert Support
Help available when you need it.

Canny is a robust platform in the User Engagement Tools category, designed to empower businesses to streamline product feedback collection, organize requests, and prioritize customer insights efficiently. Offering a comprehensive suite of features, including feedback boards, changelogs, and roadmaps, Canny helps businesses build customer-centric products while fostering transparency and trust with their audiences. Explore exclusive deals. For similar solutions, you might also consider JIRAUserVoice, and Confluence.

Why Use Canny?

Choosing Canny as a feedback management tool offers a wide array of benefits:

  • Efficient Feedback Management: Canny centralizes feedback from conversations, surveys, and other channels into easily manageable boards, ensuring no input goes unnoticed.
  • Data-Driven Prioritization: Advanced scoring and upvoting features enable teams to focus on customer needs, prioritizing developments that matter the most.
  • Roadmapping Excellence: Canny helps create dynamic roadmaps that visually align product teams and customers on upcoming features.
  • Seamless Integration: Canny supports multiple integrations with tools like Jira, Slack, and Intercom, enhancing workflows without disruption.
  • Real-Time Updates: The changelog feature keeps users and customers informed about product updates and newly implemented features.
  • Automation: Features like Autopilot reduce manual tasks by automating feedback capture and follow-ups, driving efficiency.

Who is Canny For?

Canny caters to a diverse range of industries and professionals:

  • Product Managers: Gain actionable insights and streamline feature prioritization while maintaining transparency with users.
  • Customer Success Teams: Enhance customer experience by showcasing a user-focused product roadmap and updates.
  • Startups and SMBs: Scale quickly with intuitive tools tailored for lean teams requiring feedback systems with impactful results.
  • Development Teams: Integrations and intuitive features reduce friction, enabling seamless collaboration between technical and non-technical teams.

Canny is the ultimate solution for businesses aiming to create customer-first products while fostering improved communication and strategic planning. Choose Canny to simplify feedback processes and ensure your product meets your customers’ needs.

Canny Summary

Canny is a robust platform in the User Engagement Tools category, designed to empower businesses to streamline product feedback collection, organize requests, and prioritize customer insights efficiently. Offering a comprehensive suite of features, including feedback boards, changelogs, and roadmaps, Canny helps businesses build customer-centric products while fostering transparency and trust with their audiences. Explore exclusive deals. For similar solutions, you might also consider JIRAUserVoice, and Confluence.

Why Use Canny?

Choosing Canny as a feedback management tool offers a wide array of benefits:

  • Efficient Feedback Management: Canny centralizes feedback from conversations, surveys, and other channels into easily manageable boards, ensuring no input goes unnoticed.
  • Data-Driven Prioritization: Advanced scoring and upvoting features enable teams to focus on customer needs, prioritizing developments that matter the most.
  • Roadmapping Excellence: Canny helps create dynamic roadmaps that visually align product teams and customers on upcoming features.
  • Seamless Integration: Canny supports multiple integrations with tools like Jira, Slack, and Intercom, enhancing workflows without disruption.
  • Real-Time Updates: The changelog feature keeps users and customers informed about product updates and newly implemented features.
  • Automation: Features like Autopilot reduce manual tasks by automating feedback capture and follow-ups, driving efficiency.

Who is Canny For?

Canny caters to a diverse range of industries and professionals:

  • Product Managers: Gain actionable insights and streamline feature prioritization while maintaining transparency with users.
  • Customer Success Teams: Enhance customer experience by showcasing a user-focused product roadmap and updates.
  • Startups and SMBs: Scale quickly with intuitive tools tailored for lean teams requiring feedback systems with impactful results.
  • Development Teams: Integrations and intuitive features reduce friction, enabling seamless collaboration between technical and non-technical teams.

Canny is the ultimate solution for businesses aiming to create customer-first products while fostering improved communication and strategic planning. Choose Canny to simplify feedback processes and ensure your product meets your customers’ needs.

Canny reviews

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83%
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CX 6/6

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Security 3/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 6/6

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Value 5/6

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Integration 5/6

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Popularity 5/6

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Reviews from G2, Capterra, Trustpilot
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These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

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Canny

Pricing Range
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This only an estimated pricing range, visit Canny pricing page to access all the information by clicking “Visit Now”.

$0-$399 / Month
Deals Available

This product comes with a special deal, see details

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83% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

Canny is a robust platform in the User Engagement Tools category, designed to empower businesses to streamline product feedback collection, organize requests, and prioritize customer insights efficiently. Offering a comprehensive suite of features, including feedback boards, changelogs, and roadmaps, Canny helps businesses build customer-centric products while fostering transparency and trust with their audiences. Explore exclusive deals. For similar solutions, you might also consider JIRAUserVoice, and Confluence.

Why Use Canny?

Choosing Canny as a feedback management tool offers a wide array of benefits:

  • Efficient Feedback Management: Canny centralizes feedback from conversations, surveys, and other channels into easily manageable boards, ensuring no input goes unnoticed.
  • Data-Driven Prioritization: Advanced scoring and upvoting features enable teams to focus on customer needs, prioritizing developments that matter the most.
  • Roadmapping Excellence: Canny helps create dynamic roadmaps that visually align product teams and customers on upcoming features.
  • Seamless Integration: Canny supports multiple integrations with tools like Jira, Slack, and Intercom, enhancing workflows without disruption.
  • Real-Time Updates: The changelog feature keeps users and customers informed about product updates and newly implemented features.
  • Automation: Features like Autopilot reduce manual tasks by automating feedback capture and follow-ups, driving efficiency.

Who is Canny For?

Canny caters to a diverse range of industries and professionals:

  • Product Managers: Gain actionable insights and streamline feature prioritization while maintaining transparency with users.
  • Customer Success Teams: Enhance customer experience by showcasing a user-focused product roadmap and updates.
  • Startups and SMBs: Scale quickly with intuitive tools tailored for lean teams requiring feedback systems with impactful results.
  • Development Teams: Integrations and intuitive features reduce friction, enabling seamless collaboration between technical and non-technical teams.

Canny is the ultimate solution for businesses aiming to create customer-first products while fostering improved communication and strategic planning. Choose Canny to simplify feedback processes and ensure your product meets your customers’ needs.

Pros
  • Intuitive interface for admins and users
  • Efficient feedback collection and management
  • Seamless integrations with other tools
  • Helps foster customer transparency and trust
Cons
  • Pricing can be high for small businesses
  • Interface lacks modern or dynamic options
  • Limited global search functionality
  • Restricted roadmap export options
Subscribed Score Metrics
30/36 Metric achieved
MetricsScore
Customer Support6/6
Security3/6
Ease of Use6/6
Value of Money5/6
Integration5/6
Popularity5/6
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Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
6/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
3/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
6/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
5/6 Metric Checks
Canny Pricing Range
$0-$399 / Month

Canny Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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https://www.youtube.com/watch?v=hae1vEUoMxU
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https://www.youtube.com/watch?v=3pSd2A9Cg5k
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Canny
Canny

What else exists next to Canny
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Need to cancel Canny? Here is how
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Thinking about how to cancel Canny this is how you do it!

To cancel a Canny product, contact their support team as the cancellation process is not automated. Ensure you have a clear reason for cancellation and be prepared for potential complications. Details on the process are limited, so reaching out directly is necessary.

How to Cancel the Canny

To cancel a Canny product, contact their support team as the cancellation process is not automated. Ensure you have a clear reason for cancellation and be prepared for potential complications. Details on the process are limited, so reaching out directly is necessary.

Every else you need to know about Canny
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if Canny is right for you.

Pricing Range
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This only an estimated pricing range, visit Canny pricing page to access all the information by clicking “Visit Now”.

$0-$399 / Month
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now