How to Cancel Contentsquare Subscription

Thinking of discontinuing your Contentsquare subscription? This guide outlines the necessary steps to effectively terminate your service and avoid unwanted charges.

Key Points from the MSA:

Termination Notice: You can terminate an Order Form or the entire MSA by providing written notice to Contentsquare at least 90 days before the end of the current term (Initial Term or Renewal Term).
Early Termination: Termination for cause (material breach by Contentsquare) may be possible, but the MSA might not guarantee a pro-rated refund.

Steps for Cancellation:

Review your MSA and Order Forms: Carefully review the relevant sections regarding termination within your agreement documents. This will provide specific details on the required notice period and potential consequences of early termination.
Submit a Written Termination Notice: Fill up this form expressing your intent to terminate your Contentsquare subscription. Include your account details (e.g., company name, contact person) and reference the relevant Order Form(s) you wish to cancel.
Confirmation: Seek confirmation from Contentsquare acknowledging your termination request. This serves as a safeguard against future charges.

Additional Tips:

If you encounter any difficulties during the cancellation process, contact Contentsquare’s customer support team for assistance.
Consider setting a calendar reminder for the required termination notice date to avoid automatic renewals.
If you have any concerns about data deletion, clarify the specific retention period and your options for requesting earlier deletion within your termination notice.

By following these steps and adhering to the terms outlined in your Contentsquare agreement, you can effectively cancel your subscription and ensure a smooth termination process. Remember, clear communication and timely notice are crucial to avoid complications or unintended charges.