Customer Feedback Software for Medium-Sized Businesses - Scalable Solutions
✨ Ask AI Search
Categories
For Business

Customer Feedback Software for Medium Business

When it comes to enhancing customer satisfaction and driving business growth, Medium Business businesses require tailored solutions that address their unique needs. This is where Medium Business Customer Feedback Software comes into play, offering a suite of tools specifically designed to gather,...

More Details

When it comes to enhancing customer satisfaction and driving business growth, Medium Business businesses require tailored solutions that address their unique needs. This is where Medium Business Customer Feedback Software comes into play, offering a suite of tools specifically designed to gather, analyze, and act on customer insights.

These specialized software solutions provide Medium Business companies with customized analytics tools, streamlined feedback collection processes, and ease of use that caters to businesses of all sizes. Whether you're a small startup, a medium-sized enterprise, or a large corporation, these customer feedback software tools are engineered to help you understand your customers' experiences and preferences through automated workflows, user segmentation, and efficient response management.

With features like AI-powered response suggestions, integration with existing workflows, and robust security measures, these tools ensure that you can collect and act on feedback seamlessly. The pricing plans are flexible and scalable, ranging from affordable entry-level options to comprehensive enterprise solutions, making it easy to find the perfect fit for your Medium Business business needs.

By leveraging these customer feedback software solutions, you can streamline your analytics, track content performance effectively, and make data-driven decisions to improve customer satisfaction and drive business success. Discover how Medium Business customer feedback software can transform your business strategies and elevate your customer engagement today.

Less Details

32 Products available in Customer Feedback Software for Medium Business

#1

Transform customer feedback into actionable insights with Thematic’s AI-driven analytics platform. Quickly identify themes, track sentiment, and uncover growth opportunities from surveys, reviews, and more—no manual coding required. Empower teams with data-led insights to improve decision-making, enhance customer experiences, and boost metrics like NPS or CSAT. Trusted by innovative companies, Thematic delivers accuracy, scalability, and measurable results.

Pros and Cons
User-friendly interface simplifies navigation
Initial setup takes time and input
Top 3 Alternatives
Pricing Range
Thematic for Music: **$0-$24.99/Month** Thematic for Customer Feedback Analysis: **$2k/Month**
Thematic Free Plan: Unlock Music Capabilities for Free - Elevate Your Content
Free Forever
#2

Caplena is an AI-powered feedback analysis platform designed to transform open-ended survey responses, reviews, and feedback into actionable insights. With its multilingual capabilities across 100+ languages and seamless integration options, it enables effective data analysis with transparency and flexibility. Its intuitive interface simplifies processes like sentiment detection, topic modeling, and correlation analysis, empowering businesses to drive meaningful change efficiently. Trusted by global brands, Caplena delivers reliable insights through customizable dashboards and real-time AI fine-tuning.

Pros and Cons
Easy-to-use interface
Limitations with complex text
Top 3 Alternatives
Pricing Range
$99/Month
Caplena Free Trial: Unlock AI Insights Today!
Free Trial Available
#3

Simplesat is an intuitive feedback management tool for collecting and analyzing CSAT, NPS, and CES insights. It integrates seamlessly with platforms like Zendesk, Salesforce, and email, offering customizable surveys to engage customers effectively. With its real-time analytics, actionable insights, and automated responses, businesses can boost satisfaction, improve operations, and showcase positive feedback to strengthen their reputation. Simple to implement and supported by excellent customer service, Simplesat elevates the way businesses manage customer feedback.

Pros and Cons
Easy to implement and use
Limited advanced reporting features
Top 3 Alternatives
Pricing Range
Not specified.
Simplesat for Startups: Unlock Free Customer Feedback for 6 Months
Free 6-Month Subscription for Startups
#4

Easyfeedback is a versatile survey software designed to enhance user experiences and gather insights effectively. It simplifies survey creation with intuitive tools, customizable templates, and GDPR compliance. Trusted by over 5,000 customers, it empowers businesses to optimize customer satisfaction, employee engagement, and product development. Its robust analytics and flexible pricing plans make it ideal for organizations of all sizes.

Pros and Cons
Easy to use and intuitive
Limited participant capability in basic plans
Top 3 Alternatives
Pricing Range
$49-79/Month
Easyfeedback Free Plan: Unlock Unlimited Surveys for Free!
Free Forever
#5

SurveySparrow offers an omnichannel experience management platform to create highly engaging, mobile-first surveys with a conversational interface, boosting completion rates by up to 40%. It includes tools for NPS, 360° assessments, offline surveys, and multilingual capabilities, empowering businesses to gather actionable insights. With customizable elements, advanced analytics, and seamless integrations, it simplifies feedback collection and enhances decision-making. Designed for businesses of all sizes, SurveySparrow focuses on improving customer and employee satisfaction effectively.

Pros and Cons
Intuitive and user-friendly interface
Integration challenges with third-party tools
Top 3 Alternatives
Pricing Range
$12-$399/Month
SurveySparrow Free Plan: Unlock AI-Powered Surveys for Free!
Free Forever
#6

Wynter is a specialized B2B market research platform that delivers fast, actionable insights for message testing, audience research, and brand refinement. It enables businesses to target verified professionals across industries, gather feedback in 12-48 hours, and optimize their marketing strategies. With customizable surveys and advanced audience segmentation, Wynter helps companies improve messaging precision and accelerate decision-making.

Pros and Cons
Fast turnaround for actionable insights
Limited audience availability in niche areas
Top 3 Alternatives
Pricing Range
$0.6k-4.9k/Month
Wynter Subscription Savings: Unlock 50% Off on Tests
Save 50% on Tests with Subscription
#7

SurveyMonkey is a widely used survey and feedback platform that empowers businesses to collect and analyze data efficiently. With customizable templates, advanced survey logic, and AI-powered insights, it supports diverse use cases like customer feedback, employee engagement, and market research. Trusted by organizations globally, it simplifies decision-making while providing actionable data to drive growth and innovation.

Pros and Cons
User-friendly interface with easy setup.
Limited features in lower-tier plans.
Top 3 Alternatives
Pricing Range
$25-$99/Month
SurveyMonkey Free Plan: Unlock Basic Survey Capabilities Forever!
Free Forever
#8

UserVoice is a customer feedback management platform that helps organizations collect, analyze, and act on user insights. It centralizes feedback from multiple channels, enabling product teams to prioritize improvements based on user needs. With features like customizable feedback tools, analytics, and seamless integrations, it drives data-informed decisions that align with customer expectations. UserVoice simplifies feedback management, fostering collaboration and delivering actionable results for businesses of all sizes.

Pros and Cons
Easy to use and intuitive interface
Limited customization options
Top 3 Alternatives
Pricing Range
$0.7k-1.5k/Month
UserVoice Free Trial: Unlock Customer Insights for 21 Days
21-Day Free Trial
#9

Endorsal is a powerful tool that automates the collection and display of customer testimonials, saving businesses time and money. It integrates easily with various platforms and offers customizable widgets, turning reviews into compelling social proof. Trusted by thousands, Endorsal helps increase conversions, boost brand credibility, and foster customer loyalty.

Pros and Cons
Automates testimonial processes effectively
Font customization issue with widgets
Top 3 Alternatives
Coming Soon!
Pricing Range
$15-$199/Month
Endorsal Annual Savings: Get 3 Months Free Today!
3 Months Free on Annual Plans
#10

Trustpilot is a customer review management platform helping businesses build trust and boost customer engagement through authentic feedback. It offers tools like review invitations, widgets, and analytics to enhance online reputation and drive conversions. Trusted by millions globally, Trustpilot enables transparent connections between businesses and consumers.

Pros and Cons
User-friendly interface and design.
Challenges filtering fake reviews.
Top 3 Alternatives
Pricing Range
$259/Month
Trustpilot Free Plan: Start Collecting Customer Reviews for Free!
Free Forever