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Cancellation Method:
DeciBio’s website currently doesn’t explicitly mention a self-service cancellation option. Therefore, the recommended course of action is to directly contact their support team.
Support Email: Draft an email to DeciBio’s support team at https://www.decibio.com/contact.
Clear Subject Line: State your intention clearly in the subject line. For example, use “Cancellation of DeciBio Subscription – [Your Account Name]”.
Request Cancellation: Within the email body, politely request the cancellation of your DeciBio subscription. Mention your account email address for verification purposes.
Additional Considerations:
Billing Cycle: Termination likely occurs at the end of your current billing cycle. You will retain access to DeciBio services until that date.
Prorated Refunds: DeciBio’s terms of service (likely located on their website) should clarify their stance on prorated refunds for unused portions of your subscription. Review these terms or inquire with their support team for clarification.
Confirmation: A confirmation email from DeciBio acknowledging your cancellation request is ideal. If you don’t receive one within a reasonable timeframe (2-3 business days), consider resending your email.
By following these steps, you can effectively initiate the cancellation process for your DeciBio subscription. Reaching out to their support team ensures they can handle your request appropriately.