Overview
What is eKomi?
eKomi is a ratings and reviews company backed by Goldman Sachs, offering a unique platform for consumers to communicate their verifiable experiences. eKomi’s Customer Feedback Management team personally screens every review collected, 24/7, to ensure the highest level of authenticity and trust. The company’s innovative solutions have been recognized by multiple industry leaders and institutions, including the CeBIT Innovation Award and the Best of Innovation Award for IT.
Why Use eKomi?
- Authentic Customer Reviews: eKomi’s transaction-based review system ensures that customer feedback is genuine and trustworthy, which can increase conversion rates and search traffic.
- Global Support: With offices in the US and Europe and support for over 26 languages, eKomi provides a universally applicable solution for businesses worldwide.
- Social Commerce Integration: eKomi’s reviews can be easily integrated into AdWords and Google Shopping, enhancing the value of customer reviews.
- Dispute Resolution: eKomi’s private customer dialogue feature allows companies to address and improve customer satisfaction, preventing negative reviews from going viral.
- Customizable Solutions: eKomi’s solutions are flexible and robust, tailored to meet the specific needs of each business, ensuring effective and transparent feedback campaigns.
Who is eKomi For?
- Businesses: eKomi’s solutions are designed for businesses seeking to increase trust and conversion rates through authentic customer reviews.
- Global Companies: With offices worldwide, eKomi supports businesses across the globe, providing a unified platform for managing customer feedback.
Conclusion
eKomi is a trusted and innovative ratings and reviews company that provides a unique platform for authentic customer feedback. By leveraging eKomi’s solutions, businesses can increase trust, conversion rates, and search traffic while ensuring a secure and transparent feedback management system.
